Specialist Systems Administrator ( Backup Expert / Lead)

Specialist Systems Administrator ( Backup Expert / Lead)

This position can be located in Seattle, WA or Thousand Oaks, CA.

This senior backup administrator / architect position is part of the Storage & Backup team in Application Hosting Services within the Enterprise Services organization, and is responsible for supporting the enterprise backup environment for both NetBackup and NAS/SAN storage in a globally distributed environment.

This role requires demonstrated senior level architecture development/oversight and data lifecycle management expertise to help design a comprehensive data lifecycle management service. In addition, responsibilities include L3 support of critical backup operations involving thousands of servers in multiple locations in a global environment, assisting with the design and implementation of the next generation backup service and the company's data lifecycle management architecture and strategy, and serving as the SOX focal for the Data Protection Service.

Functions (duties/accountabilities) include the following:

Serves as a technical consultant in the area of IT Backup, Backup Compliance, Archive and Data Lifecycle Management.
Reviews and ensures Backup policies support the company Records and Retention policies, and aligned with Industry Best Practices.
Provide direction for installation, configuration and support of backup and Disaster Recovery environments.
Troubleshoot problems and provides rotational 24x7 on-call escalation for support of production backup systems.
Ensure proper alerting for the backup environment, backup jobs, and data replication are in place.
Create and/or update documentation of Backup and Disaster Recovery environments and associated documented processes.
Interact closely with management, engineers, application resources, Database Administrators, Windows and UNIX Administrators, and other architects to plan and support the environments and align with the backup group's overall strategy and direction.
Oversee backup provisioning, monitor systems, forecast future capacity demands, conduct performance tuning, system controls, and documentation; install, configure, upgrade and troubleshoot issues

Manage and keep Disaster Recovery environment in sync with primary on a specified periodic basis so in the event of disaster, operations can be restored in approved timeframes.
Automate backup processes with custom scripts, consolidate and upgrade systems.
Design a self-service backup architecture that incorporates data management lifecycle services.
Develop data life cycle management policies for the company.
Define and report metrics, Critical Success Factors (CSF's), and Key Performance Indicators (KPI's) for the processes.
Serve as the SOX focal in the area of backups for compliance purposes, and have a deep subject matter expertise regarding compliance in a regulated environment.
Communicate and manage expectations of the users during the planning and rollout of changes to the Incident management tools and/ or process.
Participate in regular incident review meetings to ensure incidents are being resolved promptly in order to minimize service outages.
Interact and collaborate with site leads across the globe to develop / implement best practices for the backup and storage areas

Basic Qualifications
- Doctorate degree
OR
- Master's degree & 3 years of directly related experience
OR
- Bachelor's degree & 5 years of directly related experience
OR
- Associate's degree & 10 years of directly related experience
OR
- High school diploma / GED & 12 years of directly related experience

Preferred Qualifications
BS in Computer Science, Computer Information Systems or Computer Engineering

Two (2) or more certifications in the following areas: backup, SOX and/or DR vendor certifications (EMC, NetApp, HP, NetBackup, CSOX, etc.).

5+ years or more as a backup lead engineer/architect (planning, designing, configuring and supporting large enterprise backup environments.

Extensive domain knowledge and/or experience with Veritas NetBackup Administration, NetBackup Command Line, Quantum Tape Libraries, Bocada Enterprise Reporting, NetApp VTL devices, Data Domain De-Duplication Appliances, Quantum DXi, Iron Mountain Connected Backup (CDP), UNIX System Administration, Bare Metal Restores, BladeLogic and Systems Analysis/Design, Symantec eVault, NetApp SnapLock.
Strong oral and written communication skills, excellent interpersonal skills, and the ability to interact well with multiple levels of management.
Strong technical and analytical skills.
Able to organize and schedule tasks, develop realistic action plans, and incorporate time constraints and task priorities.
Ability to take initiative and work with minimum direction in a high demand environment.
Works effectively as a team member and leads cross-functional teams.
Demonstrated ability to present designs, service direction, and scorecard results to executive management.
Advanced Microsoft Excel, Word, and PowerPoint skills aare highly preferred.