Sr. COTS Support Analyst
DISH Network is an innovative industry leader distinguished by its pioneering spirit. Ever since our establishment in 1980, we?ve been the ideal workplace for people with adventurous spirit and creativity, smart risk takers and aggressive winners - all those for whom the status quo just isn?t enough. Our Fortune 250 Company continues to define the curve in television entertainment. We are always improving and extending our products and delivering greater value to people, including our workforce of 25,000 plus. Come explore the big picture with us!
Intelligence. Creativity. Innovation. These are the things you?ll find at DISH Network, the pioneer in television entertainment. We offer individualized career paths for dynamic, talented individuals who are ready to be rewarded and recognized. It?s our way of giving back to exceptional people who have kept us at the forefront of our industry.
Architect, develop, test, enhance, deploy, support and document commercial off the shelf (COTS) application software solutions, interfaces, and customizations as specified by requirements driven by business need and technological advancements.
Work hands-on and provide the technical knowledge in the design, development, implementation, maintenance, and support of various enterprise commercial-off-the-shelf (COTS) information systems.
Analyze information system requirements, create designs, and provide documentation by utilizing Dish Network specified tools and methodologies.
Provide information system technology solutions by adhering to Dish Network prescribed life-cycle tools and methodologies.
Provide a variety of services ranging from day-to-day support, maintenance, design, development, and trouble-shooting to improve, advance, or simplify Dish Network business processes.
Provide 24/7 application support as part of a rotating schedule.
May provide leadership or project management within business unit, application support and/or development teams to deliver coordinated COTS software solutions.
May define standards and procedures for application software deployment, maintenance and support.
Complete quarterly internal audits as required and implement/monitor required SOX and/or PCI controls as outlined by the IT Compliance department.
Other duties as required. This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position.
Bachelor's degree (B. A.) from four-year college or university; or two years related experience and/or training; and two plus years of experience; or equivalent combination of education and experience.
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