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For your reference, we have included the original job posting below.
Developer Support Engineer
Job Number:
43346917
Company Name:
Confidential Company
Job Location:
Seattle, WA Us
Job Category:
Information Technology
Salary:
Doe
Developer Support Engineer
Amazon SimpleDB is a web service that makes it easy to set up, operate, and scale databases in the cloud. It provides cost-efficient and resizable capacity while managing time-consuming database administration tasks, freeing you up to focus on your applications and business.
Amazon SimpleDB team is responsible for building and running database platforms that enable applications to meet the challenges of high availability and massive scalability. Our group focuses on the challenges in this space by developing services and generic components that reflect the latest advances in data dissemination and replication, load balancing, autonomous management, and repair.
We are seeking people with strong support engineering skills. The ideal candidate will be clearly passionate about the large opportunity that Amazon database services presents and about web services, in general. You have thrived and succeeded in operating complex systems and diagnosing and resolving the hardest corner case problems. You will be working in a hyper-growth environment where priorities shift quickly. Your technical knowledge includes Linux, Unix or Windows systems administration. You will need to be very comfortable with networking & database technologies. You must be able to triage situations quickly and work equally well with internal engineers and external customers to bring about swift problem resolution.
This position is located in Seattle, WA.
- Passion for providing a great customer experience - Experience in a 24/7 production environment - Excellent troubleshooting skills - 3+ years overall development/technical support experience - Solid understanding of the UNIX/Linux/Windows operating system - B.S. or M.S. degree in Computer Science, MIS, CIS, or a related field
- Knowledge of databases like MySQL - Some OO design and coding skills developing distributed systems - Experience building services using Java, REST, and SOAP - Excellent communication, prioritization, and analytical skills - Ability to work in a fast paced and agile development environment - Must be able to see opportunities for improvement, take ownership and closely work with development team to drive product improvement. - Solid networking knowledge - Understanding of production monitoring and metrics - Should be genuinely excited about technology, have a strong interest in learning about and playing with the latest technologies. - Must be a self-starter and motivated.
