Sr. Technical Writer

Sr. Technical Writer

Sr. Technical Writer


Location: Hopkinton, MA Category: Information Technology
Status: Temporary/Contract Reference: US_EN_2_106004_181370
Salary: N/A Posted: March 09,2011













Documentation projects can include technical guides, user guides, online help, service support guides, release notes, service procedures, and assistance with white papers and technical notes.
Responsibilities
. Retrieves, organizes, analyzes, and synthesizes complex subject matter and transforms it into easy-to-understand information for specific user and technical audiences.
. Independently plans, coordinates, and executes documentation projects with minimal to no supervision.
. Represents the Technical Publications group on project teams and may perform technical project leadership roles, while fostering teamwork and collaboration within and across work groups.
. May seek customer input and take responsibility for customer situations (internal and external customers).
Skills/Experience
. 5+ years experience producing user and system administrator documentation for software/hardware products.
. Must have working knowledge of industry-standard tools like Adobe FrameMaker, Adobe RoboHelp, Adobe Acrobat, Microsoft Visio, Microsoft Office, screen capture utilities, HTML, XML, UNIX/Linux commands. Wiki experience helpful.
. Excellent technical writing skills, with a keen attention to detail and an ability to produce accurate, clean and crisp copy at the draft level.
. Analytical, research, and interviewing skills, including project management skills.
. Must have a basic understanding of networking protocols, client/server architecture, and system platforms. Knowledge of data storage technologies preferred. Knowledge of open source applications for version control and bug-tracking a plus.
. Possess intellectual curiosity about technical products and systems; commitment to product knowledge.
. Ability to multi-task with a sense of urgency; flexibility to accommodate changing priorities.
. Ability to work within a global team environment.
Education Required
. B.A or B.S.
. Technical Writing certification preferred
. Technology training/technical courses