System Support Engineer 2\3
Reports to the Manager of the United States Air Force (USAF) KC-46 Tanker Support & Training Logistics Engineering Integrated Product Team (IPT). Primary responsibilities will be for Support System Analysis (SSA), Design for Supportability engineering influence and support of all related activities for Engineering and Manufacturing Development (EMD) contract Statement of Work (SOW). Duties also include support of trade studies for platform subsystems, research/documentation of technical information and the establishment of processes to develop and maintain support system products, engineering data and integrated support infrastructure. Coordinates engineering change proposals and baseline support concepts and challenges inconsistencies for clarification. Supports or establishes and executes test plans and validates support requirements for product design. Additional support activities for the IPT include: Support development of the Integrated Logistics Support Plan (ILSP) to define the transition from pre-operational support to interim contractor support and the plan to transition from organic supply to two-level organic maintenance. Support Site Activation to define the facilities required to activate the Tanker at each Air Force Base, which includes development of the Facilities Requirement Plan (FRP) for both organizational and depot maintenance. Provide cross-IPT support for the entire Support & Training organization for presentations, public relations, management scorecard, Program Management Best Practices, Lean Initiative, Strategic Objectives, whitepapers, website, Integrated Product Team Instructions (IPTIs), Management Emphasis Tracking (MET) Action Item management. Support KC-46 Program and IPT Change Control Boards (CCB). Implement the use the Team Repository and Change System (TRACS) configuration management tool to track change impacts to Support & Training products.
Contributes to or performs logistics product support to ensure sustainment capability of products and services; researches and provides technical information used to develop and maintain logistics products and engineering data. Contributes to or establishes systems support requirements, approaches and solutions; develops and documents processes. Provides logistics support influence on product designs; determines and develops supportability-related design approaches and solutions. Provides assistance or supports the data collection and analysis needs to respond to customer inquiries. Contributes to or proposes, evaluates, validates, approves and implements engineering changes. Provides logistics support input for proposal development.
Competencies
General• Build Positive Relationships
Generally builds effective working relationships with work group members, direct supervisor, and occasionally members of others work groups. Asks for and provides information of to clarify situations. Seeks and expands on original ideas, enhances others' ideas, and contributes own ideas about the issues at hand. Usually places higher priority on team or departmental goals than on own goals. Seeks agreement from work group members, direct supervisor, and occasionally members of others work groups to support ideas or take partnership-oriented action; explains value of actions. Generally establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions.
• Communication
Generally clarifies purpose and importance; stresses major points; follows a logical sequence. Usually keeps the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Frames the message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Generally seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Accurately interprets messages from others and responds appropriately.
• Contributing To Team Success
Makes procedural or process suggestions to work group members, direct supervisor, and occasionally members of others work groups for achieving team goals or performing team functions; tries to provide necessary resources or helps to remove obstacles to help the team accomplish its goals; listens to and fully involves others in team decisions and actions; values and uses individual differences and talents; shares important or relevant information with the team; adheres to the team's expectations and guidelines; fulfills team responsibilities; demonstrates personal commitment to the team.
• Customer Focus
Considers customers and their needs when performing and/or working with others on routine tasks; supports others and occasionally becomes directly involved in developing and sustaining customer relationships; assists more experienced employees in seeking information to understand customers' circumstances, problems, expectations, and needs; prepares information which more experienced employees will share with customers to build their understanding of issues and capabilities; considers how day-to-day actions or plans affect customers; responds quickly to help others address customer needs and resolve problems.
• Decision Making
Recognizes a variety of issues, problems, or opportunities in own and occasionally in other work groups and determines whether action is needed; identifies the need for and collects information to better understand issues, problems, and opportunities. Generally integrates information from a variety of sources; detects general trends, associations, and cause-effect relationships. Creates relevant options for addressing problems/opportunities and achieving desired outcomes. Generally formulates clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option. Implements decisions or initiates action within a reasonable time. Generally includes work group members, direct supervisor, and occasionally members of others work groups in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions.
Technical• Customer Maintenance
Basic - General knowledge of customer's maintenance concepts, processes (e.g., supply, procurement), and support systems.
Preferred - Complete knowledge of customer's maintenance concepts, processes (e.g., supply, procurement), and support systems.
• Engineering Drawings & Specs
Basic - General ability to read, understand, and interpret engineering drawings and specifications.
Preferred - Complete ability to read, understand, and interpret basic engineering drawings and specifications.
• Interpret Engr Data
Basic - General understanding and knowledge of engineering data (e.g., blueprints, data sets, specifications, logic diagrams, electrical circuit schematics) to interpret, analyze, and develop data for support requirements.
Preferred - Complete understanding and knowledge of engineering data (e.g., blueprints, data sets, specifications, logic diagrams, electrical circuit schematics) to interpret, analyze, and develop data for support requirements.
• Maintenance Programs
Basic - General knowledge and understanding of the principles of preventive and corrective maintenance programs.
Preferred - Complete knowledge and understanding of the customer's preventive and corrective maintenance programs, concepts, and implementation.
Basic Qualifications For ConsiderationDo you have at least 3 years of logistics engineering experience?
Do you meet the criteria described in the 'Typical Education / Experience' section of this requisition?
Typical Education/Experience
Level 2 - Degree and typical experience in engineering classification: Bachelor's and 2 or more years' experience or a Master's degree with experience. Bachelor, Master or Doctorate of Science degree from an accredited course of study, in engineering, computer science, mathematics, physics or chemistry. ABET is the preferred, although not required, accreditation standard. Level 3 - Degree and typical experience in engineering classification: Bachelor's and 5 or more years' experience, Master's degree with 3 or more years' experience or PhD degree with experience. Bachelor, Master or Doctorate of Science degree from an accredited course of study, in engineering, computer science, mathematics, physics or chemistry. ABET is the preferred, although not required, accreditation standard.
Other Job related information
Must have the ability to obtain Secret Clearance. Travel Required
- Business Unit Defense, Space&Security
- Division Boeing Military Aircraft
- Program Mobility
- Job Type Non-Management
- Experience Level Career/Experienced
- US Person Status Required? Yes
Closing Date: 02/24/2012
