Systems and Data Analyst 2\3
System analyst responsible for applications supporting Fleet Services. Functions as liaison between customers and internal information technology organizations to ensure that technical requirements are implemented. Develop resolutions to complex application problems. Gathers requirements from customers. Develops estimates of cost and schedules for projects. Performs systems analysis and design complex systems. Develops, conducts, and monitors application test plans. Tests functional specifications. Ensure design satisfies performance criteria and requirements. Investigates, analyzes, and resolves complex application questions and problems. Provides technical expertise and training to subordinate personnel. Participate in team meetings to ensure system wide design and implementation factors are considered. .
Competencies
General• Communication
Generally clarifies purpose and importance; stresses major points; follows a logical sequence. Usually keeps the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Frames the message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Generally seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Accurately interprets messages from others and responds appropriately.
• Customer Focus
Considers customers and their needs when performing and/or working with others on routine tasks; supports others and occasionally becomes directly involved in developing and sustaining customer relationships; assists more experienced employees in seeking information to understand customers' circumstances, problems, expectations, and needs; prepares information which more experienced employees will share with customers to build their understanding of issues and capabilities; considers how day-to-day actions or plans affect customers; responds quickly to help others address customer needs and resolve problems.
Technical• Effective Written Comm
Basic - General knowledge of different communication materials (e.g., proposals, papers, user guides, reports, articles, promotional materials, brochures, web sites, presentations, speeches). Basic writing ability to assist in preparation of departmental correspondence and documents.
Preferred - Complete knowledge of different communication materials (e.g., proposals, papers, user guides, reports, articles, promotional materials, brochures, web sites, presentations, speeches). Complete writing ability to prepare departmental correspondence and documents.
• Requirements
Basic - General knowledge of how to derive and allocate requirements (e.g., system, sub-system, software) and show traceability throughout the product lifecycle.
Preferred - Complete knowledge of how to derive and allocate requirements (e.g., system, sub-system, software) and show traceability throughout the product lifecycle.
• Software Architecture & Design
Basic - General knowledge of software architecture and design methodologies. Ability to synthesize software architectures and designs that meet requirements, characteristics and constraints.
Preferred - Complete knowledge of software architecture and design methodologies. Ability to synthesize software architectures and designs that meet requirements, characteristics and constraints.
• Software Dev Life Cycle
Basic - General knowledge of the concepts and processes of managing a software system throughout the entire life cycle.
Preferred - Complete knowledge of the concepts and processes of managing a software system throughout the entire life cycle. Ability to participate in all stages of the software development life cycle.
Basic Qualifications For ConsiderationDo you have experience gathering requirements?
Do you have experience designing web pages?
Do you have experience writing functional design documents?
Do you have experience testing applications?
Typical Education/Experience
Level 2 - Technical bachelor's degree and typically 2 or more years' related work experience or a Master's degree or an equivalent combination of education and experience. A technical degree is defined as any four year degree, or greater, in a mathematic, scientific or information technology field of study. Level 3 - Technical bachelor's degree and typically 5 or more years' related work experience or a Master's degree with typically 3 or more years' or a PhD degree or an equivalent combination of education and experience. A technical degree is defined as any four year degree, or greater, in a mathematic, scientific or information technology field of study.
Other Job related information
- Business Unit Engineering Ops & Tech
- Division Information Technology
- Program It Business Partners
- Job Type Non-Management
- Experience Level Career/Experienced
- US Person Status Required? Yes
Closing Date: 03/09/2012
