Systems Team Lead

Systems Team Lead

Summary

Reporting to the CTO and working along side our Senior Systems Team Lead this is a leadership role responsible for the overall technical management, operations, ongoing maintenance and support of our large scale production websites and networks.

Role

• Chief responsibility over office systems and networks.
• Keep infrastructure costs under control, suggesting areas of savings and following controlled spending and purchase tracking processes. Create processes where none exist as required.
• Maintain vendor relationships, as required, for technical infrastructure of office and website systems.
• Work directly with the Development Team Leads and Project Management in managing projects for the website.
• Working directly with Senior Management, participate in planning and project discussions for various websites.
• Analyze and assess areas of risk to systems and recommend/implement changes as appropriate to the business.
• Continuously assess network and systems security, ensuring a high level of systems data security is maintained overall. Report concerns directly to the CTO.
• Perform systems and network architectural design for the site's network, including capacity planning, hardware, infrastructure, software integration, OS and software performance tuning, etc, based on performance requirements.
• Work directly with the development team on technical designs for various development projects, and provide final sign-off/approval for release to production.
• Provide technical consultation and support to Development Team as required.
• Act as single point of escalation office issues, interfacing with required resources to see issues are resolved in a timely manner.
• Effectively manage risk, including monitoring, system redundancy and backups based on business requirements and acceptable risk.
• Supervise, coach, motivate and inspire team members to maintain healthy group dynamics while maintaining company directives and policies.
• Provide technical assistance and consultation as required to all areas of the company, including Project Management, Sales, Quality Assurance, Accounting, Customer Service, Operations, Development and Systems departments.
• Perform outside technical consultation as directed by the CTO.
• Perform special tasks and projects company-wide, as assigned by the CTO.

Responsibilities

• Daily technical supervision of Systems Administration staff.
• Provide mentoring and technical assistance to Systems Administration staff on a day-to-day basis, as required.
• Lead as role model - behavior consistent with verbal directives.
• Provide feedback for performance reviews for Technical and Development staff and the various websites.
• Facilitate problem solving and collaboration, ensure discussions and make decisions that lead toward closure, intervene when necessary to aid the team in resolving issues.
• Other duties as assigned.

Job Requirements

• Minimum of 7 years experience of management/leadership experience in a technology-oriented organization required.
• Strong written and verbal skills.
• Strong understanding of software development life cycle.
• Project management experience.
• Strong documentation and organizational practices.
• Extensive experience with many of these:

o OSX/FreeBSD/Ubuntu (Both hardware and Operating Systems)
o MySQL, maintenance and troubleshooting
o LAN/WAN setup and troubleshooting
o Linux-based and other Firewall technology
o VPN's
o Backup technologies
o Systems security
o Expertise with multiple Web technologies including but not limited to: PHP, HTML, Apache/MySQL,
o Sendmail protocols
o Mac Hardware, both client side and Server Side.

• Knowledge of Open source development & web applications
• Exceptional problem determination and creative problem solving skills