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For your reference, we have included the original job posting below.
Tech Support Engineer III (Bedford, MA)
Job Number:
44189982
Company Name:
EMC
Job Location:
Bedford, MA US
Job Category:
Information Technology
Tech Support Engineer III (Bedford, MA)
GENERAL SUMMARY Applies advanced systems level technical expertise to resolve standard to complex systems level customer issues. Customer issues may be received by Support Centers through automated dial-homes, voice initiated technical calls from EMC Customers, Customer Engineers, or remote maintenance calls and Web Support Calls. Identifies and provides resolutions to a diverse range of complex technical problems. Mentors others in providing validated technical information, support process inst...
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