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For your reference, we have included the original job posting below.
Technical Support Analyst
Job Number:
37652715
Company Name:
SunGard
Job Category:
Information Technology
Technical Support Analyst
Technical Support Analyst
Job ID #:11497
Location: UK-England-London-25 Canada Square Functional Area:Computer/Software Department:Client Services/Customer Support Position Type:Full-Time Regular Education Desired:Technical Degree or equivalent Relocation Provided:Negotiable Job Level:
Position Description
. Providing first and second line application support to clients for their issues using RIMS in a live environment . Carrying out investigation of issues . Advising clients . Fixing system data . Fixing software bugs . Occasionally making small software enhancements Position Requirements
Essential Experience Required: - proven experience of an IT development or support role
Essential Skills Required: - Unix and Pro*C - Oracle, SQL and PL/SQL - Problem analysis and solving skills - Communication (written and spoken) in English - Support skills
Desirable Skills Required: . Oracle Forms . Oracle Reports . Java . J2EE . HTML . XML . Knowledge of back office functionality and business In today's financial markets, trade-processing lifecycles undergo constant change. From pre-trade analysis to post-trade risk management, settlement and regulatory compliance, it has never been more important to be in control. SunGard provides solutions for today's investment banking. Whether it be trading high volumes or creating complex structures, managing your exposures or operational control, there's a SunGard solution for it.
SunGard's Capital Markets and Investment Banking solutions:
Support cross-asset trading and trading strategies with Front Arena Support enterprise-wide, market and credit risk management with Adaptiv Nine trillion in securities lending is managed on SunGard's capital markets solutions Twelve of the world's top 25 banks use SunGard's Adaptiv
