For your reference, we have included the original job posting below.
Technical support analyst - systems
Job Number:
26830318
Company Name:
Drake International
Job Location:
Halifax, NS CA
Job Category:
Information Technology
Technical support analyst - systems
Education: Completion of high school, Some college/CEGEP/vocational or technical training, Completion of college/CEGEP/vocational or technical training, Completion of university Credentials (certificates, licences, memberships, courses, etc.): Information Systems Professional (ISP), Microsoft Certified Systems Engineer (MCSE) Experience: 3 years to less than 5 years Languages: Speak English, Read English, Write English Specific Skills: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Supervise other technical support workers in this group Work Setting: Consulting firm, Internet Service Provider (ISP) Computer and Technology Knowledge: Windows, MAC, Linux, Unix, OS/2, Hardware, Networking software, Networking hardware, Extranet, Intranet, Internet, Word processing software, Spreadsheet software, Presentation software, Office Suites, Mail server software, Electronic scheduling software, Programming software, Data analysis Security and Safety: Bondable, Basic security clearance, Criminal record check Transportation/Travel Information: Public transportation is available Essential Skills: Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning Employer: Drake International (Placement Agency) How to Apply: Please apply for this job only in the manner specified by the employer. Failure to do so may result in your application not being properly considered for the position. By Fax: By E-mail: Online: Business Profile: As a global leader in Human Resources solutions, Drake has been delivering results to our clients for over 50 years in more than 250 offices worldwide. We have a passion for people-that means our clients and our employees. Web Site: Advertised until: 2010/09/27 This job advertisement has been provided by an external employer. Service Canada is not responsible for the accuracy, authenticity or reliability of the content.
