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Listed below are the top 10 out of 76 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Jacksonville, FL
Lender Processing Services, Inc. - Jacksonville, FL US
Responsible for designing, developing and supporting Extract, Transform, and Load (ETL) solutions for a large Data Warehouse environment. Analyzes data requirements, ...
The Technical Architect III is responsible for designing architectural solutions for evolving business needs. This person will conceptualize and experiment ...
This position can work in Jacksonville, FL or Olathe, KS from the home. Travel should be minimal. Job Description Provides design recommendations based on longterm ...
Works closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical ...
The technical architect should have a detailed understanding of the insurer's overall systems environment and the technologies involved in the implementation ...
The developer will enhance and maintain an Oracle PL/SQLbased interface between CACIs Microsoft SQL Serverbased Automated Data Capture System (ADCS) and NAVAIRs ...
Lender Processing Services, Inc. - Jacksonville, FL US
Responsible for designing, modeling, developing and supporting SQL Database Management Systems (DBMS). Analyzes data requirements, application and processing ...
2G - CENERGY Power Systems Technologies Inc. - Jacksonville, FL US
Technical Support Specialist (TSS) Reports to: Director Sales & Product Support Summary / Purpose of Job: The Technical Support Specialist deals mainly with ...
Looking for a New Career Opportunity as a Data Analyst II? Discover for yourself what makes Kemper, the place for U! Position Summary We are currently seeking ...
For your reference, we have included the original job posting below.
Technical Support Analyst - Taleo Business Edition
Job Number:
26817972
Company Name:
Taleo
Job Location:
Jacksonville, FL US
Job Category:
Information Technology
Technical Support Analyst - Taleo Business Edition
Title: Technical Support Analyst - Taleo Business Edition Location: FL-Jacksonville
Careers - Powered by Taleo! At Taleo, we deliver on demand talent management solutions to leading companies worldwide so they can acquire, assess, and manage their workforce for improved business performance. To realize our vision of making our innovative and comprehensive solutions synonymous with talent leadership, we look to attract, hire, and retain the best talent in the industry.
Taleo continues to solidify our leadership position as the provider of choice for recruiting and workforce solutions. Our continued growth has resulted in an exciting opportunity for a Technical Support Analyst within our Taleo Business Edition group. Our Taleo Business Edition is a customizable on-demand recruiting software suite delivered as a web-based service targeted to small and mid-size clients. This position will be located in Jacksonville, FL.
We are seeking a dynamic self-starter with a passion for client service and a strong desire to help refine our existing support model to join our top-notch team. You will be responsible for the development of processes and knowledge documentation, as well as working with our Sales and Engineering teams. Additional duties include the following: * Provide setup and configuration support requiring knowledge of HTML and Taleo Business Edition and related technologies. * Perform efficient incident management, while maintaining metric quotas. * Understand and assess customer-reported issues to determine prioritization. * Serve as an internal knowledge resource for other members of the Taleo organization. * Utilize knowledge of Internet and PC technologies to make solution recommendations. * Analyze and validate issues transferred to R&D. * Manage and ensure documentation of assigned incidents, including internal and external communications. * Ensure every customer contact is handled professionally and with excellent customer care. * Learn, understand, maintain and contribute to internal support processes. * Maintain strong adherence to Service Level Agreements. * Participate in special projects, as assigned. * Set-up customer Trials (as assigned). * Configure 3rd party integrations (as assigned).
Do you have what it takes? Our ideal candidate will have a bachelor's degree and 1-3 years of prior software and/or technical support experience, including the ability to think logically, quickly, and creatively in resolving a variety of customer issues. In addition, you will bring to the table the following: · Solid grasp of basic HTML tags and basic understanding of css files. · Resourcefulness with strong research, analytical and technical problem solving skills. · Excellent written/oral communication skills. · Proven ability to multi-task and prioritize in a fast-paced environment. · Effective time and project management skills to push initiatives and results efficiently and effectively. · Familiarity with Customer Relationship Management (CRM) systems.
If being a part of a fun, leading-edge, software service environment sounds like you come join our team and experience the Taleo difference! We offer competitive salaries and a great range of benefits.
