Job Descriptions: GENERAL PURPOSE CTSC Data technicians are responsible for taking customer calls and working trouble tickets assigned to them. They will make customer contact to troubleshoot and isolate troubles as well as internal departments requesting assistance with TelePacific-provided Services. This includes Internet services, MPLS, web hosting and email as well as VoIP and its associated features such as call forwarding and voicemail. These services can be delivered over a variety of tra...
