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For your reference, we have included the original job posting below.
Technical Support for Web Based Software
Job Number:
43438118
Company Name:
Great Exposure Inc.
Job Location:
CA
Job Category:
Information Technology
Salary:
To be Determined
Technical Support for Web Based Software
Great Exposure is seeking an individual to support its clients on its custom built school management software, CampusLogin ().
This individual will handle incoming phone calls and emails regarding the CampusLogin software. In addition this person will manage client projects, change requests, monitor completion dates, and present finished projects to the client.
Who We Are: Great Exposure Inc. services hundreds of schools across North America, not only with CampusLogin, but also with its own propitiatory education portals and graphic design services.
About CampusLogin: CampusLogin is an incredibly dynamic, robust, customized piece of CRM (customer relationship management) software. It profiles every lead in the database, and allows recruiters to send emails and schedule follow ups. It also provides many mass marketing techniques. In addition to lead management CampusLogin also include a full suite of student administration tools. CampusLogin is fully integrated to manage a school's website, vendors, leads and students.
Technical Support: This position requires a very organized, detail oriented, technology savvy individual. This position requires someone who is very comfortable on a computer, can learn things very quickly, and who has ideally worked in a position like this for a software company before.
Day to Day Tasks: Assist the Great Exposure account executives Converse with clients Check completed projects for accuracy before sending to client for approval Manage completion dates and deadlines Field technical support questions on the CampusLogin software Train new users on CampusLogin
