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SUMMARY Technical Support Engineer needed for the Hoover, AL location. Position will handle all escalation server and product issues from a level 2 analyst. ...
For your reference, we have included the original job posting below.
Technical Support Representative
Job Number:
40072517
Company Name:
Jack Henry
Job Location:
Birmingham, AL US
Job Category:
Information Technology
Technical Support Representative
SUMMARY Under moderate supervision, provides product support to customers via the telephone and/or internet. Using product knowledge, provides the highest level of service to resolve the customer\'s issue and restore the customer to fully functioning status, while strengthening the customer-JHA relationship. ESSENTIAL FUNCTIONS Provides level one troubleshooting. Accurately assesses the customer\'s product issue or problem. Asks the user well thought out or detailed questions and carefully liste...
The opportunity number you have entered is either no longer available or does not exist. Please review the jobs below which closely match your desired criteria.
