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Listed below are the top 10 out of 29 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Rochester, NY
Communication is the heartbeat of any Army National Guard unit. By joining the Army National Guard as a Signal Support Systems Specialist, you will keep the ...
Under the direction of the Manager Applications and Technical Support provide technical information, product selection and application guidance in response ...
OVERVIEW : This position provides an exciting opportunity for an ambitious individual that likes a challenge and is looking for something out of the ordinary. ...
Job Classification: Contract Aerotek is currently seeking a technical writer. Must have experience with industrial and/or mobile equipment. Requirements include ...
BASIC FUNCTION:The IT Support Specialist performs work in the administration of PC, Server, and telecommunications systems at Qualitrol Corporation in Fairport, ...
307672798 Frontier Technical Support Representatives are responsible for providing premier support and solutions to customers of Frontier's Internet service ...
Responsible for the daily support of site specific network and workstation printers. Responds to customer requests for technical support and training with the ...
306956798 Programmer/Analyst Kenan Support Team The position involves supporting the Kenan Billing System, IME message mediation application and other applications ...
Help Desk Analyst PAY RATE: $12.55/HOUR Volt Workforce Solutions has a temporary position available in for a who will be responsible for answering inbound phone ...
Sleep Number by Select Comfort is currently hiring for an experienced Sales Professional to sell the company's fully adjustable Sleep NumberR Beds, Pillows, ...
More information about this job: Overview: We seek exceptional, highly organized, bright, and outgoing Technical Support Representatives to serve as the voice of the company to our existing clients. Previous Customer Service experience is required. Our live Support operates on a Monday through Friday schedule from 8am until 8pm EDT. We are currently looking for individuals to cover all of our shifts.
Responsibilities: * Handling first-line incoming telephone and e-mail requests from customers regarding products and services * Troubleshooting of IP phone and network problems, escalating difficult issues as needed * Tracking activities through an internal ticket logging system * Working on special projects as assigned to improve a growing department’s quality and efficiency
Qualifications: • Strong organizational and time management skills • Commitment to setting proper expectations for clients, following through as necessary to remain trustworthy • Ability to demonstrate competence in basic PC software and hardware. Cisco and Networking experience is preferred • Ability and personality to put clients at ease in stressful situations • Precise and effective verbal and written communication skills • Ability to work in a closely-monitored environment where calls are recorded, quality of work is reviewed and evaluated to ensure the highest level of customer support for our clients • Independent thinking and troubleshooting • Ability to work closely with team members to share information and add to the company’s knowledgebase • Enthusiasm and adaptability, able to acquire new skills and knowledge quickly • Bachelor’s Degree or equivalent • Previous VoIP experience is an advantage, but is not mandatory
