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For your reference, we have included the original job posting below.
Technical Support Specialist
Job Number:
44554297
Company Name:
CBORD Group
Job Location:
Ithaca, NY US
Job Category:
Information Technology
Technical Support Specialist
Technical Support Specialist Location: Ithaca, NY
Provides technical support to clients, answering questions on function and usage of product via the telephone, internet and/or email. Serves as primary support liaison between CBORD and the client. Communicates with support center staff regarding product issues, including the escalation of undocumented or unknown issues. Possesses excellent knowledge of CBORD products. Operates under general supervision. Qualifications: Bachelor?s degree in business applications areas or computer science, or comparable experience in IT related field including knowledge of hardware, operating systems and networking. Experience in help desk/technical support or related experience. Typically requires two to five years of customer support experience. Experience with computers and Microsoft software including Word, Excel, and Outlook. Travel: Dependent upon position. Apply for this job online
“I have dealt with scores of software vendors for over 18 years and CBORD is a refreshing change from the norm.” — Dave Paulson, Saint Francis Health System
Job Opportunities * Benefits * Apply Online * Directions To CBORD/Job ToolsOpen Job Categories * View All Categories * Programming * Product Support/Testing * Software Training * Marketing * Sales
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