Telecommunications Engineer

Telecommunications Engineer

Telecommunications Engineer


Job Code: 9231
Location : ALLEN, TX 75013 US
Travel Involved: 0-10%
Job Type: Full Time
Job Level: Experienced
Education: Technical/Specialized Training
Category: Information Technology
Position Summary:

SUMMARY
Under moderate supervision, maintains the company?s telecommunications systems by evaluating and planning systems to best serve the company?s needs.
ESSENTIAL FUNCTIONS
* Provides the planning, design, acquisition and implementation of the company?s communications system.
* Evaluates organization-wide telecommunications requirements to develop strategies for implementing a total organization telecommunications network to jointly support current and planned voice/data applications. This includes the following technologies: voice mail, conferencing, voice recorders, backups, PBX multimedia services, remote office, LAN strategy and IP PBXs.
* Monitors existing telecommunications networks, utilizing various performance and capacity analyses disciplines, advising on the best use of resources, cost effectiveness and implementation.
* Maintains up-to-date knowledge of industry standards and strategies for each of the following technology categories in order to perform the functions outlined.
* Conducts project planning, cost analysis and vendor comparisons.
* Performs evaluation, acquisition, modification, implementation, testing, and post-evaluation of new and evolving computer hardware, software and telecommunications equipment and other technology on a regular basis.
Requirements

MINIMUM QUALIFICATIONS
* Bachelor?s degree preferred.
* 5 years experience in Nortel Call Servers, Contact Center and Call Pilot.
* Prefer experience with scripting and reporting.
* An equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
KNOWLEDGE AND SKILLS
* Developing professional expertise. Works on non-complex to moderately complex projects. Exercises judgment within defined procedures and practices.
* General knowledge of telecommunications industry standards.
* General knowledge of hardware and software for telecommunication systems.
* Able to maintain up-to-date knowledge of changes within the telecommunication field including both hardware and software updates.
* Able to meet aggressive deadlines.
* Able to define system and functional requirements.
WORKING CONDITIONS
* Typical office setting with environmentally controlled conditions.
* At times must be able to lift up to 50lbs, climb a ladder or work under raised flooring to install cables and equipment.
* Able to work extended hours as business needs dictate.
* Occasional overnight travel required.
COMPANY CONFORMANCE STATEMENT
In performance of their respective responsibilities, all employees of Jack Henry and Associates are expected to:
* Complete quality work within deadlines.
* Interact professionally with other employees, customers and suppliers.
* Work effectively as a team contributor on all assignments.
* Communicate and coordinate work efforts with other employees, customers and suppliers.
* Perform other duties as assigned.
* Attend work regularly based on the assigned schedule.