RESUME
HEALTH TECHNOLOGIST: Development Specialist
Accomplished technical professional with up-to-date educational qualifications and extensive workplace experience building teams and solving technology problems at all levels of operation. Awarded one of the first certifications as a "Practice Rework and Information Management Redesign Specialist". Possess extensive and successful experience in network security including protecting, auditing and defending systems. Frequently recognized for exceeding all internal and external customer expectations.
Business Development Project Management Needs Assessment Restructuring Team Leadership/Motivation Training/Development Talent/Performance Management OSHA/Regulatory Compliance IT Infrastructure/Design Data Warehousing IT Strategy/Security Network Administration Software Development QA/Testing Technical Writing Deployment/Migrations Web Design Assembly Automation Strategic Sourcing Networked Mobile Device Development Physician Work Flow Redesign Call Center Support Management Audits Budgeting Expense Control
STUPP CORP, Baton Rouge, LA 8/••••• to 6/•••••
Energy Company that manufactures custom made piping systems for oil, gas and other fluids
Systems Control Programming Team Leader
Recruited/hired to form a multi-national programming technical team with members from ••••• different countries; conducted daily progress meetings with team including foreign programmers and executives. Worked closely with each programmer, system, and sub system to conduct QA and test code. Set, powered, programmed and tested, health imaging systems, plasma systems robotics, robotic drives, welders, imaging, security, and many other automated systems.
Accomplishments:
Effectively matched programmer skills and abilities placing team members in systems/sub-systems, ensuring optimal project success that remained on track in Baton Rouge on opening day.
Delivered highly effective training programs to more than ••••• employees collaborating with vendors in each component, sub-system and system.
Established a library document center for Spiral mill operations staff, turning a previously haphazard array of data into an organized set of stored prints, codes, wiring diagrams, and schematics.
STATIONS CASINOS, CORP, Las Vegas, NV 1/••••• to 6/•••••
Gaming and Entertainment Company
SAS Manager
Oversaw day-to-day business operations and made decisions that focused on the businesses bottom line, functioning as both manager and director; Spearheaded growth from 8 to ••••• casinos and developed extensive new systems and products. Conducted daily executive/corporate and casino meetings; hired/fired staff as appropriate.
Accomplishments:
Received national recognition, speaking at conferences and authoring testing materials following creation of the first multidisciplinary industry SAS team to support gaming systems on a •••••/7 basis with shut down authority as necessary.
Entrusted by owners to create highly innovative bonuses, gaming, security and banking systems, exercising an extensive range of creativity while facilitating the professional growth of team engineers.
Developed the largest test industry laboratory out of spare parts and donated equipment; authorized former employers, the Nevada Gaming Board and IGT, to test software for other casinos.
Led ••••• major hardware upgrades, software, SQL, and apps without a single system failure as a result of conducting extensive lab testing of all new software prior to assigning codes and distributing in an industrial, live environment; opened many new facilities without a single technical flaw.
Coordinated team to start and stop daily work activities based on multiple construction schedules all over the city, using multiple technologies to maintain communication.
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US DEPARTMENT OF ENERGY/WACHENHUT SECURITY, Mercury, NV 2/••••• to •••••/•••••
US Government Nevada Test Site/Area •••••
Electronic Security Specialist
Maintained the system reliability and security of secret to top secret materials in a test site with multiple power sources. Managed secure power generation controls/maintenance, relays, transformers, breakers, and generators.
Accomplishments:
Replaced or upgraded aging and ineffective devices to effectively maintain electronic physical and data security systems including designing and building test fixtures for security specialty devices which included mechanical, electrical, and electronics subsystems.
Created, tested and conducted QA of new software for mobile intruder surveillance vehicles that increased reaction time and minimized system rebooting.
Developed database based on SQL with multiple terabytes of data.
Awarded Q level Security Clearance.
IGT, INC., Las Vegas, NV 9/••••• to 2/•••••
Entertainment Company
Systems Product Management
Assumed leadership of an under-performing product, EZPay; built, tested, developed, and stabilized the system to an industrial level and recruited a skillful and determined engineer. Met with senior VPs at each casino site, assisted sales staff and delivered informative product presentations.
Accomplishments:
Created a highly advanced ticketing system from a failed product, resulting in $••••• million or higher in EZPay sales; company enjoyed a four way stock split after ••••• years of record-breaking sales.
Created SAP testing protocols and Technical Service/Customer Service training manuals; opened seven properties as the prime vendor and supported ••••• systems with more than 1,••••• servers and •••••,••••• work stations (VGMs),
Created a training system for Technical Service Representatives that was selected by the US Department of Labor for use as the National Video/Slot training program for Technicians; requested to create the training system for Customer Service Representatives as a direct result of prior training program success.
Identified and improved a potential design flaw that would have allowed unrestricted database access by SAS driven stored procedures.
Received new machines from Reno to test and improve manufacturing processing efficiencies; improved web site development efficiency by managing the technical interfacing, testing and system roll out of Perconta/Western Money/Quik Play ATM and developed a new kiosk based system that allowed guests to cash out tickets without going to a cashier.
Instituted new procedures with SQL, MySQL, Factory SQL that improved database table access time and efficiency for every guest transaction.
BMS COMMUNICATION SERVICES, Bothell, WA 6/••••• to •••••/•••••
Telecommunications Service Company
Telecommunications (Power/Computer/Radio) Engineer
Performed a wide and diversified range of duties including: creating material data safety sheets MDSS book for federal compliance; testing safety equipment; ordering and inventorying project parts, tools and equipment; and conducting technical support calls. Oversaw contracts from technical perspective, built sub assemblies for shipping to different sites, wrote training manuals and facilitated new hire training sessions.
Accomplishments:
Utilized prior US Navy power training to serve as the Power Team Leader during a large city wide installation of cell towers and central office creation and improvements.
Designed, installed upgraded and tested digital microwave radio systems and switches in Seattle and on the West Coast.
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Created and managed digital microwave systems that improved communication choices in Maui, Hawaii.
Achieved optimal outcomes in Cell Office Power Stations by identifying inefficient installation procedures and writing a best practices addendum to the installation manual.
Mentored new communications engineering employees.
Exceeded organizational expectations by bringing fully tested systems on-line weeks ahead of schedule.
CRUISING EQUIPMENT CO. (CECO), Seattle, WA 2/••••• to 8/•••••
A small research company that provided over ••••• communication and energy products to the
Automotive, Marine and Power industries and NASA
Hardware/Software Test Engineer
Served as both an electronic technician and hardware/software tester for ••••• different product lines. Developed new testing procedures and developed many protocols that facilitated network device installations. Tested the use of embedded control for AC/DC conversion; used PLCs for testing set-up, programming and test procedure development. Served as a software tester during weekend hours at Microsofts Redmond campus.
Accomplishments:
Identified many company engineering errors while taking a job applicant screening exam; received an on-the-spot job offer and saved the company millions of dollars by improving quality and reducing failure and scrap rates of meters, energy management and GPS devices, inverters and hardened voltmeters.
Spearheaded system improvements that facilitated new sales records for six successive quarters and led to the companys acquisition by Xantrax.
Accomplished stand-out levels of product improvement; established new ways of testing microcontrollers, which improved final testing results, thus significantly reducing scrap rate levels.
Decreased unwanted microcontroller firmware failure by developing multi-level pre-manufacturing tests; inspired colleagues to assist in data collection by offering assistance with their product development projects.
CAREER NOTE: Attained the highest Grade in U.S. Navy E•••••
EDUCATION
Bachelor of Science in Organizational Leadership Health Management
Union University, Germantown, TN •••••
Bachelor of Technology (Applied Science) in Network Security
Cleveland Institute of Electronics (CIE), Cleveland, OH •••••
HiTech Act Practice Workflow & Information Management Redesign Specialist Certification
Kentucky Community and Technical College System (KCTCS) •••••
Associates in Applied Science, Health Information Technology/Computer Technology/Systems Management/Electronic Engineering
San Juan College, Farmington, NM Expected •••••
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AAS Programs (Certificate equals a 2 year program):
Certificate in Advanced Digital Electronics/Robotics
ASU Technical Institute, Trumann, AR
Certificate in US Navy Engineering Schools (Power Generation/Controls/Electricity)
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ADDITIONAL CERTIFICATIONS/LICENSES
Network Engineer
FCC General Radio Telephone
Certified Systems Engineer Microsoft/Win2k3 and Novell V5
Computers, Radar/Microwave and LASERS
RCET/IEEE ISCET Registered Certified Electronics Technician
PUBLICATIONS/PRESENTATIONS
Technical Service Representative I-IV
Customer Service Representative I-IV
Brisbane Transport Call Guide
COMPUTER SKILLS
SQL data bases
Software Testing
Programming
FAMILIAR LANGUAGES
Arabic
Thai
KEYWORDS
CNE Change Management Engineer LAN/WAN RF Security Test Scripts