EXPERIENCE IN THE ENTERPRISE ARCHITECTURE, INFRASTRUCTURE ? E-COMMERCEINTERNET ? CLOUD COMPUTING? P&L OPERATIONS IN THE DIGITAL&LEGACY SYSTEMS
Cloud Computing (XaaS) ?SOA ? Managed Services ? Technical Strategy? Enterprise Architect ?KPI & TCO Measurements ? Provisioning & Fulfillment Processing Implementation? Industry & Technical Standards (ITIL,TOGAF, Zachman, DODAF, FEAF, Gartner/Meta)? ROI Assessment ? Product management & Implementation ?Cloud Collaborative ?E-Commerce ? Web 2 Services ? Software Design & Product Development& Deployment?Data Warehousing-ETL-BI & Data Mining ? Enterprise Security ? Vendor Management?ERP & CRM implementation ?Security Architect., ? Middleware, ?off shoring and outsourcing
Highly accomplished and innovative technology leader with Ph.D. and over ••••• years of deep business& technology experience in the small, mid-sized and large ••••• fortune companies for delivering the new innovative products & services, with the matrix responsibility working with the cross functional executives at Cisco Systems, Kaiser Permanente, Nationwide Insurance, JPMorgan Chase Bank and Bank of America. Experienced at architecting, designing, developing, transforming, managing, and operating the highly scalable technology and business services with over ••••• Million dollars in operations and with ••••• million daily critical transactions. That thrives on collaboration with line of business by building competitive technology to solve the business problems and to enhance customers experience Astute analyst and strategic thinker with proven acumen. Clear communicator, savvy negotiator, and polished relationship manager. Effective in implementing complex governance and processes. As a highly experience program manager led and delivered many large and complex products and services on time and within the budget (Please see the list of projects).
? Led, developed , delivered many large products & services in the legacy and digital environments (Cloud, SaaS), Web2,Internet e-Commerce , Collaborative Software ,Social Networking , infrastructures, CRM, ERP, Internet, that optimized investment returns; architected scalable infrastructure and business services that unfailingly provided competitive advantage, improved efficiencies, multiplied sales and saved millions in annual costs for multinational operations.
? Create a cloud based catalog of standardized service offerings with a self-service portal for users, implement policy-based controls, and manage the service lifecycle. Automate and orchestrate operations, including service and infrastructure provisioning; service change management, metering, billing, and chargeback; and resource management across various aspects of the IT infrastructure, including compute, data center virtualization, network, storage, and applications (Cisco Cloud Computing& Vitalized Data Center)
? Controlled $•••••,•••••,••••• budgets and orchestrated flawless company mergers and rapid implementations for large-scale, complex projects in distributed and centralized operations; effected dramatic improvements in workflow, e-procurement and e-payment .
? Designed &delivered enterprise IT governance & process; standardized and adopted ITIL-based process, governance and taxonomy. Formulated plans that aligned assets and organizational roadmap with business strategy; set goals, defined priorities and metrics; managed project approval and selection; secured executive sponsors and established steering committees and project management professionals.
? Managed up to ••••• personnel off shores and outsources ; built and managed diverse, high-performing teams of system architects, designers, developers, testers, SMEs and project managers at sites worldwide; reduced total cost of operation by •••••% by reusability of existing services and service assets, increased return in investment, and shorten time to market
? Recognized industry expert; Whos Who for the exemplary professionals achievement, appointed to the
E-Government Advisory Board of the United Nations, Academic Professor, the IEEE Computer Committee and contributed to the Advisory Board of CIO Magazine; published in the Harvard Business Review; authored white papers and ••••• journal articles.
San Jose-CA •••••
Sr. Solution Architect/Director
Led the cross functional teams of Business, Technology, Marking, Sales, Engineering, and Data Warehouse, Project Mangers, Partners and users. for architecting, designing ,prototyping ,and implementation of the Enterprise Portfolio Management Directory Services in cloud (Similar to Amazon cloud) which provided the automated & decomposed business and technical information & visibility as a major components of e-Commerce for all available business & technical services and services assets to be used by the internal and the external users with the capabilities of providing a single source of truth and single store front portal with the real time services manageability and configuration , services life cycle , demand management, request ordering , provisioning, fulfillment , ITIL Standard and services shareablity and automated delivery of services in the cloud based .
Dramatically improves IT agility (This helps users to acquire infrastructure resources, deploy applications, and fulfill business needs more rapidly. Maximizes asset utilization: Because systems can be rapidly repurposed (reprovisioned or •••••ced the Total cost of ownership by •••••% for the new services delivery and shortened delivery time to market and increased shared services reusability •••••% by automating fulfillment processing, optimizing portfolio of the service life-cycle; promoting services reusability, and introduced one single source of truth for all diversified services and products.
Provisioning benefits: Request from 7 days to on demand. Build from ••••• days to less than 2 hours. Deploy, from 2 weeks for 3FTEs to less than hour. Promotes best practices and the reuse of IT intellectual capital: The specialized knowledge of domain IT experts can be automated into workflows and system provisioning role templates, becoming reusable by any IT team across the entire organization.
Kaiser Permanente Pleasanton-CA •••••
Executive Director of Enterprise Architect
Spearheaded profiling and design of mission-critical business and technology processes and systems with perspective on reducing the redundancy for the top US healthcare provider producing $•••••,•••••,•••••,••••• yearly and serving 8,•••••,••••• customers. Collaborated with application owners, CFO office, CTO office, and business executives; created a report to qualified and quantified business, technology and financial criteria which measured productivity and efficiency of labor, application, networking and storage and their redundancies
Benefits: A measurable quantity & quality metric to report redundancies & applications duplications, application life cycles and retirements savings. Created report to illustrate more •••••% saving
Nationwide Insurance Columbus, Ohio •••••
Executive Director Internet Delivery& VP of Enterprise Architecture
Led the implementation & operation of new generation of Web 2 interactive framework. Led the implementation of the new platform with the delivery of the •••••,••••• line of codes and established the agile scrum methodology, with the interactive game based contents and very rich interface. Managed the implementation &availability of web services from ••••• states to ••••• states ••••• the design and implementation of the loosely coupled SOA based enterprise platform. Established the new governance, processes, and methodology
Benefits: Increased •••••% market growth & revenue. Established architectural governance and process.
Reduced ordering engines and CRM applications form••••• applications to 2 applications.
Introduced productivity in the engineering process, versioning, change management by •••••%
JPMorgan Chase & Company (Retail Bank) New York-Columbus, Ohio, •••••
Vice President: Enterprise Infrastructure Chief Infrastructure Architecture
Led &maintained $•••••,•••••,••••• yearly in technology development. Managed multiple platforms running ••••• systems that processed •••••,•••••,••••• critical secure transactions daily for ••••• sales channels worldwide. Managed four infrastructure platforms (MQ, COBAL. WebSphare , TPF) and more than •••••M transactions per day serving more than ••••• front channels with ••••• back-end legacy systems. Maintained and monitored daily operations within multiple data centers and global software developers (off shores, outsource)
Benefits: A new generation of shared, virtual, on-demand infrastructure that increased systems performance significantly and •••••% availability; managed remote teams, cut development time and reduced labor expense by •••••%.
Merged and unified the Bank One & JP Morgan Chase infrastructures ; defined best practices, set standards for applications middleware design, published an integration reference, and formed an oversight board and decreased •••••%defects.
Identix (Networking & Bio Metrics Security) California / Dublin•••••
Senior Vice President of Engineering& P&L Operation
Designed and implemented a high-performance, high-availability security solutions & biometrics networking platform which increased market share, and cut yearly costs by $5,•••••,••••• for a provider of biometric security to government agencies; directed a merger. Built intelligent networked based security system for federal, state, border, immigration, commercial, criminal justice.
••••• Enrepreneuring (Startup Internet Incubator) San Francisco, California•••••
Architected, designed and implemented the next-generation Web2 and virtualized-based platform technologies and directed capital investments; launched businesses in Cloud-based commercial real estate and business integration sectors. Ensured successful technical operations with full P&L accountability.
Benefits: Helped to create two start ups companies (1) I-Building, which provided web based utilities and security monitoring and management for the large real estate buildings(2) Grant Central, which provided network market place for the service providers & services users ( Similar To Sales Force )
Bank of America Concord, California•••••
Sr. Vice President & Principal Enterprise Architecture
Led the design & implementation of the On-Line Banking project, which provided to ••••• Million of the on line baking customers & small-midsize subscriber access to the Bank of America Bill Payments &real-time internet banking transactions.
Also, led and designed of the Business Services Directory which provided one single source of truth for provisioning & fulfillment for the retail banking users (••••• Million Users) and helped to implement the IBM WebSphare middleware which provided reliable and manageable end-to-end transactions
Benefits: On-Line and real time billing, payment, accounting, metering, provisioning, and fulfillment availability for the millions of users,(personal & Commercial ) growth in market size by •••••% for Bank of America
Cisco Systems San Jose, California•••••
Senior Lead Technical Lead
Let the design & implementation of the Directory Enabled Networking project which provided, intelligent routers & switches, for provisioning & quality of services for network carriers (•••••% increase in networking speed, and reduced provisioning time from 3 days to a few minutes).
Pacific Bell Internet (AT&T) San Francisco, California
Architected & implemented the last version of Oracle Database & with the latest data integrity tool and created a common data dictionary, and access level policy and caching strategy in the distributed environment
? ACADEMIC CREDENTIALS
Ohio State University Columbus, Ohio
Indiana University Bloomington, Indiana
Tehran University Tehran, Iran
Summary of some large and cross functional projects & delivers
? Enterprise Data Center architecture & implementation (PacBell Internet&AT&T)•••••
Led the implemented and integration of the very large, scalable & available enterprise data center project with the •••••million users records, and billing information for the Pac Bell Internet (AT&T)
? Directory Enabled Networking (Cisco Systems)•••••
Architected, Designed and helped to implemented a smart quality & provisioning based switches for GE, AT&T
Provided networking based new generation of the intelligent swatches
Provided portfolio based SLA for the usage of networking speed
? E-Commerce -Internet & Web Banking (Bank of America)•••••
led the implementation of the Electronic Bill Payment & Bill Presentment project for the large of number Bank of America Internet Home Banking consumers & small and midsize users
Enterprise Infrastructure Architecture & Implementation (Bank of America)•••••
Led the architect & Implementation of the IBM WebSphere, MQ , TPF , Security , Datacenter , CRM , ERP
Enterprise Services Management Directory & Security(Bank of America)•••••
Created, architected and implemented the enterprise, Services Catalog, CRM . ERP , Provisioning
? Networking Bio Metric Security & Implementation (Identix -Bio Metric Security)•••••
Introduced & implemented the new generation of security , access level control , and smart card
? Enterprise Infrastructure & Applications (JP Morgan Chase Bank)- •••••
? Led the large and complex creation of the new infrastructure by working with IBM , SUN , Oracle , designed a new solutions for Middleware, availability , implemented Tivoli , HP Open View management solution, CRM , ERP , IB , Cobol , AJAX, Wensphare , Workflow , Security
? Modernized Internet &Web 2 Platform(Nationwide Insurance)•••••
Led design , development & delivery of •••••,••••• line of codes with ••••• people
Designed and implemented the game based interactive user interfaces
Used Flix & Ajax and WebSphare portal solution with ••••• availability
Worked with MIT Media Lab , IBM Research Center & Oracle & Wipro,
Introduced a new Internet platform for more than ••••• million new users
? Contact Center & Customer Support(Nationwide Insurance)•••••
Managed & delivered the new generation of Content Based Contact Center , Using CRM , Security , Demand Management , introduced the new generation automated contact center
? SOA Based Enterprise Architecture (Nationwide Insurance)•••••
Led the architect and implementation of the new generation of SOA& SaaS based solution
? Portfolio Services Management & Rationalization(Kaiser Permanente)•••••
Identifying the existing redundant applications (CRM, ERP , IB ). Rationalized based of their business & technology growth & total cost of ownership. Suggested the retirement of duplicated applications. Created common enterprise architecture and roadmap.
? Enterprise Directory of Portfolio and Services Management (Cisco Systems )•••••
This solution provided: •••••-Service Interface: Provides ability for users to order and track metered services
••••• Service Delivery Automation: Automates provisioning and meters usage of •••••urce Management: Resources are provisioned and managed as per service •••••ational Process Automation: Automates operational processes such as user management, capacity management, service level management, service desk integration, alerting