Team Meetings Create Esprit de Corps in Hospitality Employees

Nancy Anderson
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A career in the hospitality industry can take you in many directions. You'll be on the front lines in providing lodging, food, beverage, and/or recreational services to hotels, motels, clubs, casinos, restaurants, recreation facilities, tourism, cruise lines, and theme parks. This multi-billion dollar industry is the nation's country’s third largest, employing nearly 9.5 million people.

One thing you can expect, especially if you enter the hotel hospitality field are company team meetings. These are viewed by management as being critical as hotels segue into a fragile recovery. They unite the entire team--operations, sales and revenue management--to ramp up efforts as they face increasing demand by travelers who expect more from their hospitality experience.

Team meeting are a key element in building and supporting a company's culture. This culture is often articulated through internal communications, phone conversations and every way that the corporate office impacts "the troops in the field." Team meetings allow employees to build a consensus for the plans and strategies as they move into what everyone hopes will be a strong recovery. Team meetings are where workers are trained and motivated.

While in these tough economy times, it's tempting to give employees a CD or send them to a computer site for team building, Forbes Insights recently conducted a study of 760 business executives, which revealed their preference for face-to-face over virtual meetings. Eight out of 10 respondents said the benefits of a face-to-face meeting outweigh the cost savings of a virtual meeting. Visit for a complete article on the value of face-to-face meetings.

I've been to several corporate team meetings and can tell you that they create an esprit de corps that is both invigorating and educational. One can't help but feel "enrolled" and motivated to do better and learn more.

By: Alex Kecskes

For more information on hospitality careers, visit
Alex A. Kecskes has written hundreds of published articles on health/fitness, "green" issues, TV/film entertainment, restaurant reviews and many other topics. As a former Andy/Belding/One Show ad agency copywriter, he also writes web content, ads, brochures, sales letters, mailers and scripts for national B2B and B2C clients.

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