• Business Analyst - EX Software Delivery

    WTWPhiladelphia, PA 19133

    Job #2679949176

  • As a Business Analyst, you will play a key role in the delivery of Willis Towers Watson's HR technology solutions to clients. You will support the project team in meeting clients' business needs. You will be responsible for developing requirements, data specifications, data validation, and testing tasks.

    Key Responsibilities

    • Functional requirements definition & documentation. Conduct meetings with client Subject Matter Experts to gather, review and document requirements for authentication and roles

    • Specification development & securing signoff

    • Develop data layout specifications by collaborating with other project team members to verify project requirements

    • Develop Total Reward/Site Logic Guide and Role Logic

    • System / application configuration

    • Liaison with developers during Configuration & UAT

    • Create, enter, load sample content for design to leverage

    • Process incoming data files following WTW standards

    • Conducts first level data checks and analysis in order to ensure professional standards and excellent in client services

    • Work with IT resources to set up file directories for each data source

    • Using an approved web script, add content to web sites

    • Assist in testing web sites, using approved test plans, and raise or resolve issues as appropriate

    • Participate in UAT - Troubleshooting & functional defect remediation

    • Attends team or client meetings as requested

    • Participate in end user training

    • Post Production Validation

    • Apply all quality control procedures to ensure high standards of quality are maintained

    • Build relationships internally and collaborate effectively on cross-functional teams

    The Requirements

    • 5-7 years' experience as a Software Business Analyst

    • Bachelor's degree in Computer Science, Management Information Systems or related area

    • Experience with a technology solutions including a general understanding of IT and enterprise software application a plus

    • Experience with data analysis, SQL and understanding of relational databases

    • Experience in configuring applications, data, networking, hardware and implementation

    • Functional or industry knowledge / experience in the application of technology to solve human resources needs such as: Pension/HW administration and valuation, compensation, employee engagement, database and benchmarking

    • Knowledge of various employee benefits is a plus

    • Experience in understanding and documenting technical solutions

    • Excellent communication skills, both written and verbal in English

    • Familiarity with standard web front-end technologies (HTML, CSS, XML. etc.), JIRA, Web-based applications and tools a plus

    • Experience with test plans creation, testing procedures, and test plan execution

    • Analytical, critical-thinking, and problem-solving skills

    • Strong interpersonal skills

    • Structured problem solving and analytical thinking

    • Self-starter attitude and ability to work well within ambiguity

    • The highest attention to detail

    • Organizational and time management skills

    • Demonstrates flexibility, accountability, and ability to deliver multiple projects with quality and excellence

    • Ability to work extended hours as needed

    This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been i

    Compensation and Benefits

    Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, and performance in the role.

    Compensation

    The base salary compensation range being offered for this role is $85,000 - $100,000 USD.

    This role is also eligible for an annual short-term incentive bonus.

    Company Benefits

    WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

    • Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)

    • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (~~~) ( Washington State only )

    • Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.

    At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in- office interactions dependent on the needsof the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.

    We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

    EOE, including disability/vets

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