Cloud Automation Engineer - ITS3

Working Title: Cloud Automation Engineer

Job Class: Information Technology Specialist 3

Agency: Minnesota IT Services

• Job ID : 76351

• Location : St. Paul

• Telework Eligible : Yes - #LI-Hybrid

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 05/02/2024

• Closing Date : 05/15/2024

• Hiring Agency/Seniority Unit : Minnesota IT Services

• Division/Unit : Enterprise

• Work Shift/Work Hours : Day

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $31.47 - $51.73 / hourly; $65,709 - $108,012 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (~~~/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,600+ professionals of Minnesota IT Services (~~~/) (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners

This position exists to provide support and expertise for MNIT Services' hybrid cloud environments through standardization and automation. It will participate in the implementation and support of cloud technology solutions for strategic projects and initiatives, using Infrastructure as Code (IaC) and DevOps methodologies.

This position is responsible for planning, implementing, and supporting services to support MNIT cloud strategies including:

• Planning, implementing, and supporting agencies' migration to the cloud.

• Implementing and supporting cloud infrastructure.

• Implementing standardized technology stacks for the cloud.

• Adhering to MNIT standards and policies to ensure proper configurations and operations.

• Maintaining MNIT Enterprise strategies.

This position is currently eligible for full-time telework:

• Telework (~~~) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.

• Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume:

Position requires a minimum of three (3) years of IT related experience in public cloud provider services, network technologies, and technical support.

Experience must include

• 1 year of experience with the technologies below:

• Virtualization solutions for both Public and Private Clouds, such as Azure, AWS, VMWare, or Hyper-V.

• Infrastructure Configuration Solutions, such as Azure Automation, Orchestrator, SCCM Desired State Configuration, Azure Desired State Configuration, Puppet, or Chef.

• Experience supporting Cloud IaaS and PaaS Services.

• Experience supporting Linux and Windows server operating systems.

• Experience with automation using scripting/programming language(s).

• Experience with development pipelines, DevOps philosophies and working with infrastructure-as-code.

• Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

• Customer service skills that include active listening, empathy, and problem-solving.

A master's degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor's degree substitutes for two (2) years, OR an IT related associate's degree substitutes for one (1) year.

Preferred Qualifications

• Sophisticated troubleshooting ability, including the ability to create and test hypotheses based on relative likelihood and a willingness and ability to creatively consider all possible causes for a problem and test appropriately.

• Ability to work with product managers and other engineering teams to deliver cloud-based solutions that meet the needs of a dynamic organization.

• Ability to apply research and analytical skills in evaluating new technologies.

• Ability to analyze technical problems and implement solutions under extremely tight time constraints and high-pressure situations.

• Ability to interact technically with staff, vendor representatives, and users through verbal and written communications.

• Ability to effectively present technical concepts to both technical and non-technical staff.

• Ability to use the formal methods of systems analysis.

• Ability to work independently with minimal supervision.

• Experience presenting clear and concise reports.

• Effective customer service skills, including the ability to interact frequently with end-users and other staff.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

1. SEMA4 Records Check (applies to current and past state employees only)

2. Criminal History Check

3. Reference Check

4. Social Security and Address Verification

5. Education Verification

6. CJIS Background Check

7. Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at ~~~ or email ~~~ . Please indicate what assistance is needed.