Data Center Technician Lead

Data Center Technician Lead

Job ID

162982

Posted

17-Apr-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Data Centers, Engineering/Maintenance, Facilities Management

Location(s)

Hillsboro - Oregon - United States of America, Portland - Oregon - United States of America

Job Summary

This role controls and implements work against allocated customer specific service level agreements. Making a direct contribution to the development and successful operation of the Critical Environment function, work with colleagues to develop and implement departmental strategy, objectives and improvement processes. Responsible for the daily operation of their team, carrying out planned preventative maintenance (PPM) and reactive works to building services systems within a contracted site.

Essential Duties and Responsibilities

Ensure that PPM and reactive maintenance is performed on all equipment through the operation of PPM systems.

Ensure accurate and comprehensive records are kept pertaining to health and safety, building compliance, and quality assurance. This includes overall responsibility for Configuration Management (CM) MS Work Orders, Preventative Maintenance (PM), Configuration Management (CM), or repairs within the agreed Service Level Agreement (SLA) timeframe.

Call out if issues cannot be resolved promptly.

Ensure that subcontractor performance meets all requirements per the Master Service Agreement (MSA). Administer subcontractor work approvals and safe operation while repair or service is carried out on site.

Operate a permit-to-work system in accordance with CBRE's health and safety procedures and client requirements.

Ensure that Method Statements and Risk Assessments are prepared and used for all tasks undertaken -- completing safe working practices at all times.

Ensure that facility faults and defects are swiftly remedied to maintain facility in serviceable order at all times. Ensure that suitable spares are available to complete maintenance at the site.

Supervise the site's environmental conditions, using the Building Management System (BMS) and/or ignition system to maintain acceptable internal conditions.

Finish the tasks to provide for a safe work environment.

Provide Mechanical and Electrical troubleshooting support (chiller, Computer Room Air Conditioning (CRAC), Computer Room Air Handler (CRAH), Uninterruptible Power Supply (UPS), Power Distribution Unit (PDU), Statis Transfer Switches (STS), etc.).

Ensure that comprehensive maintenance records are completed. Conduct routine quality checks accordingly.

Partner with the Data Center Manager or other CBRE management to maintain and develop good relationships with account leadership.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

High School Diploma/GED required; Associates Degree preferred. 4-6 years of experience in mechanical or electrical engineering, preferred.

CERTIFICATES and/or LICENSES

Journeyman/Electrician/HVAC license, preferred. State and local licensures, where required.

COMMUNICATION SKILLS

Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.

FINANCIAL KNOWLEDGE

Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.

REASONING ABILITY

Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.

OTHER SKILLS and/or ABILITIES

Experience in a financial setting working with billing and payables; prior experience using a financial system; and, the ability to use Microsoft Excel.

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.

Ability to write routine reports and correspondence.

Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

Ability to effectively present information to an internal department and/or large groups of

employees.

SCOPE OF RESPONSIBILITY

Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at ~~~ or via telephone at +~~~ (U.S.) and +~~~ (Canada).

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at ~~~ or via telephone at +~~~ (U.S.) and +~~~ (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)