Desktop Support Technician

Job Description

Insight Global is seeking a Desktop Support technician to join the team with one of our financial clients located in Menlo Park, California. You will be joining a team of 4 other individuals who support the 150 users onsite in this location, as well as a few other locations remotely. It will be a combination of both deskside and over the phone support for executives, managers, support staff, and anyone across the firm who needs assistance. You will be handling level 2 troubleshooting, both hardware and software support. We are looking for someone with both great technical knowledge and customer service skills.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ~~~ .

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Skills and Requirements

-3+ years experience as a Desktop Support Technician

-Experience troubleshooting both hardware and software issues

-White glove deskside support

-Experience with a Windows environment -Financial industry background null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ~~~.