• Field Service Technicians (All Levels)

    LeidosFort Bragg, NC 28307

    Job #1422168920

  • Description

    Job Description:

    Leidos is currently looking for personnel in support of an upcoming defense contract. We are currently seeking Field Service Technicians at all levels.

    The Field Service Technician will support the US Army INSCOM IT Support Services program. The ideal candidates will be responsible for IT repair, maintenance and operations to ensure that the site's information technology infrastructure is operating securely, reliably and efficiently.


    • Provide Tier I and II support at remote field and garrison sites ensuring that processes and network systems meet performance requirements

    • Perform server and desktop installation, basic cabling

    • Perform systems administration of desktop and server systems connected to local and wide area networks

    • Troubleshoot, diagnose and resolve issues with Windows Operating Systems, desktops and laptops

    • Troubleshoot, diagnose and resolve software issues with MS Office and Outlook, Adobe, Java, PKIs

    • Execute basic Active Directory tasks and manage NTFS permissions such as share folder access

    • Understand how to apply patches and updates to workstations both locally and remotely

    • Provide desktop system management involving account monitoring, security, operating system installation, and other local area system administration related functions

    • Maintain and load cryptographic device and keys; troubleshoot, diagnose and resolve issues with IP Encryption devices

    • Troubleshoot, diagnose and resolve issues printers, video teleconferences, VOIPs, and other standard office equipment; operate and maintain servers and storage devices

    • Troubleshoot, diagnose and resolve issues with Cisco network devices and LAN functionality and connectivity

    Basic Qualifications

    • Possession of a Bachelor's degree from an accredited college/university or equivalent experience and skills as required for individual positions.

    • Experience with either Systems Administration, Network Administration, Database Administration. Additional years of experience may serve in lieu of a degree.

    • Currently possess an active TS/SCI (some with CI Poly).

    • Experience with maintenance of servers, storage devices and applications.

    • Experience with virtualization solutions such as VMware & Microsoft Hyper-V.

    • Variety of system administration experience in areas such as AD, SCOM, SCCM, IIS, SQL, DSUW, Remedy ITSM, M3, Exchange, Linux, Unix, patch management.

    • Knowledge of IT service desk requirements and management software.

    • Willingness to work as part of a technical team.

    • Strong verbal and written communication skills.

    Must have at least one of the following certifications to meet IAT Level I requirements:

    • Comp TIA A+ CE

    • Comp TIA Network+ CE

    • Cisco Certified Network Associate (CCNA)-Security, or

    • ISC2 Systems Security Certified Practitioner (SSCP)

    • ITILv3 certification

    Some positions may require Higher Level IAT, IASAE or CSSP certifications.

    External Referral Bonus:-

    Potential for Telework:

    Clearance Level Required:


    Scheduled Weekly Hours:40


    Requisition Category:

    Job Family:Field Services

    Leidos is a Fortune 500®information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit ~~~.

    Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here (~~~) .

    Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a ~~~ email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to ~~~.

    All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

    REQNUMBER: R-00043470

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.