• Help Desk Analyst

    Insight GlobalIndianapolis, IN 46202

    Job #2684368900

  • Job Description

    Provide technical phone support for all service locations and handle all incoming tickets via ServiceNow

    Will manage and maintain desktops and server computer systems, as well as configure and troubleshoot POS peripherals

    Partner with three other help desk analysts to support all internal stakeholders and ensure resolution is being handled in a timely manner

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ~~~ .

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ~~~/ .

    Skills and Requirements

    2+ years of experience working in a help desk role

    Experience working with ticketing systems - ServiceNow, Remedy, etc.

    Strong communication and interpersonal skills null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ~~~.

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