IT Networking Assistant (Part-Time)

IT Networking Assistant (Part-Time)

Job ID

28076

Location

Baruch College

Full/Part Time

Regular/Temporary

Regular

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GENERAL DUTIES

IT Assistants perform entry-level professional work in technology-related disciplines. While areas of specialization vary, typically IT Assistants work in areas such as development/programming, communications, technical support, or similar based on the needs of the Information Technology area to which they report. Work tasks include resolving minor technology problems, monitoring activities, and maintaining documentation. They have latitude for independent initiative and judgment, under supervision.

This job is in CUNY's Classified Civil Service. The full specification is available on our web site at ~~~/.

CONTRACT TITLE

IT Assistant

FLSA

Non-exempt

CAMPUS SPECIFIC INFORMATION

"At Baruch College we believe that student success is everyone's responsibility"

We are seeking a highly motivated and detail-oriented individual to join our team as a Part-Time IT Networking Specialist. In this role, you will be responsible for assisting in the management and maintenance of our organization's network infrastructure. The ideal candidate should have a solid understanding of networking principles, cabling, and switch configuration. This position is part-time, requiring a commitment of approximately 20 hours per week.

Responsibilities:

1. Network Infrastructure Maintenance:

• Assist in the installation, configuration, and maintenance of networking equipment, including switches, routers, APs, and firewalls.

• Perform routine network monitoring to ensure optimal performance and address any issues promptly.

• Troubleshoot and resolve network connectivity issues

2 . Cabling:

• Proficient in networking cabling standards and practices.

• Install, terminate, and test network cables.

• Ensure cable organization and labeling for easy identification and troubleshooting.

3. Ticketing System Management:

• Utilize our ticketing system to log, prioritize, and resolve IT support requests.

• Provide timely updates to users on the status of their requests.

• Collaborate with other IT team members to ensure efficient problem resolution.

4. Collaboration:

• Work closely with the IT team to implement network upgrades and enhancements.

• Collaborate with other departments to understand their networking needs and provide effective solutions.

5. Documentation:

• Maintain accurate and up-to-date documentation of network configurations, changes, and troubleshooting procedures.

• Contribute to the development of standard operating procedures for network-related tasks.

MINIMUM QUALIFICATIONS

Level 1

1. A High School diploma or its educational equivalent from an accredited institution and two (2) years of full-time work experience in a computer or technology-related position; or

2. An Associate's degree from an accredited college or university and one (1) year of full-time work experience in a computer or technology-related position; or

3. A Bachelor's degree from an accredited college or university and six (6) months of full-time work experience in a computer or technology-related position; or

4. A Bachelor's degree in computer science or a related field from an accredited college or university.

Level 2

1. A High School diploma or its educational equivalent from an accredited institution and three (3) years of full-time work experience in a computer or technology-related position; or

2. An Associate's degree from an accredited college or university and two (2) years of full-time work experience in a computer or technology-related position; or

3. A Bachelor's degree from an accredited college or university and eighteen (18) months of full-time work experience in a computer or technology-related position.

4. A Bachelor's degree from an accredited college or university in a computer related field and one (1) year of full-time work experience in a computer or technology-related position.

Level 3

1. A High School diploma or its educational equivalent from an accredited institution and five (5) years of full-time work experience in a computer or technology-related position; or

2. An Associate's degree from an accredited college or university and four (4) years of full-time work experience in a computer or technology-related position; or

3. A Bachelor's degree from an accredited college or university and three (3) years and six (6) months of full-time work experience in a computer or technology-related position; or

4. A Bachelor's degree from an accredited college or university in a computer related field and three (3) years of full-time work experience in a computer or technology-related position.

English Language Proficiency: Demonstrated English language proficiency, including the ability to speak, read, write and understand English well enough to meet minimally acceptable performance standards set for job tasks.

CUNY considers full-time work to be at least 35 hours per week. Part-time experience of at least 20 hours per week may be prorated by half and credited instead of, but not in addition to, full-time experience during the same period (e.g., two month's related work experience at 20-34 hours per week equate to one month's full-time related work experience.) Part-time experience of fewer than 20 hours per week cannot receive any credit.

Note: A Motor Vehicle Driver License valid in the State of New York, may be required for certain positions. If you have moving violations, license suspension(s) or an accident record, you may be disqualified. If appointed to a position requiring a Motor Vehicle Driver License, this license must be maintained for the duration of your employment.

OTHER QUALIFICATIONS

Preferred Qualifications

• Relevant certifications (e.g., CompTIA Network+, Cisco CCNA) a plus.

• At least one year of hands-on experience in IT networking.

• Practical experience with networking cabling and switch configuration.

• Strong understanding of networking concepts and protocols.

• Familiarity with network troubleshooting tools and techniques.

• Proficient in the use of ticketing systems for IT support.

• Excellent communication skills, both verbal and written.

• Ability to explain technical concepts to non-technical users.

• Flexibility to work part-time hours, approximately 20 hours per week.

COMPENSATION

New Hire $26.96 hourly

Incumbent $30.44 hourly

BENEFITS

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

HOW TO APPLY

Visit ~~~, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information. Candidates must attach a resume and cover letter.

CLOSING DATE

Open Until Filled

JOB SEARCH CATEGORY

CUNY Job Posting: Information Technology/Technical

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.