IT Specialist

"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder

Expeditors is a Fortune 500 global logistics company that satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. We pride ourselves on being a solutions-based organization and take time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing our customers' supply chains.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Activities which the I&T specialist directly controls. Impact on one or more company mission areas: (Employees, Service Provider, Profit, Customer, Compliance). The I&T specialist is responsible for communicating their metrics on a monthly basis.

Responsibility

• Branch Infrastructure and technology

  • Adherence to Company's policies and procedures as they relate to IT

  • Branch cybersecurity & access control

  • Asset Management & Procurement as it pertains to IT assets

  • Tier 1 and Tier 2 support for Infrastructure and Technology

Creates and/or Implements:

• Technology changes to drive efficiency with the IT staff and user group.

• Disaster Recovery and High Availability plan for systems

• IT budget and procurement

• Technology Solutions

Supports

• Infrastructure & Technology

• District and Local I&T with branch moves

• CHQ with IT deployments to GEO

• Warehouse RF

• Local 3rd Party Systems

• LAN/Wan Networks

• Telecom Infrastructure

• Mobility

• 24-hour incident response

• Expeditors Enterprise & Proprietary Applications

• GEO I&T collaborative initiative

Acts as subject matter expert

• Disaster Recovery of systems

• Policies and Procedures around IT - Cybersecurity, Network, Infrastructure

• Automation & Innovation

Monitors

• Systems downtime

• Resource Utilization

• Service Desk queues

Knowledge

• Expeditors System Architecture

• Cybersecurity and Access Control

• Hardware - Servers, PCs, Laptops, Routers, Switches, Video Conferencing etc.

• Operating Systems - Windows, Linux, and Virtualization

• Software - OS, Office, Exchange, SharePoint, Skype

• Technology concepts - PowerShell (scripting), Networking, TCPIP, Cybersecurity, Cabling, EDI

Skills

• Time Management & organization

• Effective Communicator

• Collaborative Teamwork

• Helpdesk Administration

• Troubleshooting and Diagnostic

• Vendor Management

Education and Experience

• Preferred bachelor's degree

• IT Certifications considered a plus: CompTIA, Cisco, Microsoft, VMware, Linux

All your information will be kept confidential according to EEO guidelines.