• Leader, Service Delivery Management - 315

    Insight GlobalMorrisville, NC 27560

    Job #2666968628

  • Job Description

    As a Leader, Software Delivery Management you will provide engineering leadership to Order Management IT team that is responsible for Customer order orchestration processing through all lifecycle stages across Company's business models. You will act as agile team manager accountable for program increments planning, maintaining healthy backlog, managing engineering scrum teams and delivering quality business outcomes.

    Oversee multiple areas within the Order Management Business Function, owning the end-to-end strategy and delivery of capabilities.

    You will collaborate with Enterprise Architecture, Commerce, Subscription and Finance teams to understand business needs, build and deliver end to end solutions for business.

    Lead, motivate and drive team to reach the established organization and capability goals.

    Analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers.

    Stay on top of investments, capacity and project schedules.

    Lead the organization's effort to develop and improve operations through efficient and effective integrated processes, implementing common management processes/services to leverage organization resources.

    Lead a geographically distributed team of software engineers and analysts.

    Must have domain knowledge.

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ~~~ .

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ~~~/ .

    Skills and Requirements

    Must have interest in AI or Artificial Intelligence, Cloud and Data Center, Service Provider, Software Development

    Must come from an e-commerce background.

    Bachelor's or master's degree in computer science or engineering, or related technical field

    A minimum of 15 years of progressive work experience in engineering or related discipline

    At least 6 years of experience managing software engineering teams in Enterprise Applications, consumer Web or SaaS products.

    5+ years of people management experience

    Proficiency with cash flow/revenue streams within e-commerce infrastructure

    Proficiency in Agile Principles and practices.

    Advanced SQL knowledge for data analysis and auditing.

    Strong verbal and written communication skills, with the ability to present complex technical information clearly and concisely.

    Hands on experience with Oracle ERP, Particularly in Order Management and Supply Chain modules. Knowledge of other ERP modules is a plus.

    Experience in supporting Customer Operations and Period Close Processes

    Expertise in Full-stack Engineering, including Java / J2EE, microservice architecture, and large-scale application design and development.

    Expertise in Developing applications using Databases like Oracle, MongoDB

    Knowledge of Cloud Technologies & Integration such as Mongo, Cassandra, ES, Kafka, MuleSoft and Boomi.

    Experience in managing large-scale platforms and/or infrastructure.

    Familiarity with public cloud providers, such as Google Cloud Platform and Amazon Web Services null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ~~~.

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