Office 365 Administrator

Job Descriptions:

Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at ~~~ , ~~~ , and ~~~ . The Company's Just One You and Genuine Kids brands are available at Target, its Child of Mine brand is available at Walmart, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop , a global lifestyle brand for families with young children. Carter's is headquartered in Atlanta, Georgia. Additional information may be found at ~~~ .

75% Office 365 Administration

• Become thought leader and primary stakeholder of Office 365 and associated services in the Carter's environment

• Proficiency with O365 Suite of Tools including core office products: Office, Teams, SharePoint, OneDrive, Intune, Yammer, and their associated mobile applications for associate use

• Ensuring the operational health of Teams, SharePoint, and other O365 services including security, availability, performance, interoperability and reliability

• Facilitate the migration of data into the Office 365 cloud platform and Office 365 SharePoint

• Manage Teams Phone System

• Support business partners in identifying areas where Office 365 can be utilized to improve existing processes

• Monitor and communicate to stakeholders the performance of the services

• Assist with the creation of policies around the proper use of Office 365 services and support

• Evangelize and educate end-users on O365 capabilities and collaboration tools

• Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage utilization reports, site and system usage, growth reports, and manage site collection quota settings

20% Computing Systems Analysis & Design

• Exercise independent judgement and logic in prioritization of tasks and developing solutions to technical problems

• Systems analysis, including consulting with users, and application of industry knowledge to determine functional requirements for new computer systems and system enhancements

• Design, develop, document, and test computer systems or programs relating to user or system design specifications to ensure ease of use and overall system acceptance

• Researches commercially available software to identify products that might meet departmental requirements; investigates products' ability to meet user, functional, and technical requirements

• Evaluates impact of solution alternatives and assesses risk to support decision-making

• Adhere to and identify potential shortcomings related to SOX and PCI requirements and inform staff on established Company policy

• Document and share knowledge with staff and other team members

• Remain current on industry trends and advancements in technology

5% Systems Support & Administration

• Resolve technical issues while providing excellent Customer Service by effectively communicating with user during support process

• End user equipment ordering, configuration, delivery, relocation and repair; including analysis and selection of technology required, evaluating impact of lease vs purchase of equipment, & research into new technologies which may affect Company standards

• Configure end user personal and Corporate smartphones for mobile email access

• File restoration, file and folder permission, & Active Directory management

• Serve as 24x7x365 hands on support for local MDF and IT facilities

Required Experience:

• High level of knowledge of Office 365

• Knowledge of Adobe Creative Suite, Acrobat, Mobile Device Management

• Understanding of a hybrid Windows and Mac Enterprise environment

• Bachelor's Degree or 5+ years of equivalent experience in a Desktop Support or similar role

• Strong communication skills required for face-to-face client interaction and intra-team collaboration

• Must work nights and weekends when required and be available to be contacted while not on duty

• Maintain updated knowledge of new technology

• Handle multiple assignments simultaneously

• Ability to troubleshoot issues related to Java, web browsers, and Citrix to support web-based Enterprise applications

• Familiarity with Microsoft server management tools including Active Directory, DHCP, DNS, File and Folder permissions management and others

• Ability to troubleshoot unfamiliar and bespoke software applications

• Ability to communicate and function as a thought leader in the Technology Services team

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Visit ~~~/ today

Keyword: 365 Office

From: Carters, Inc