QC IT Support Administrator

Description

Looking for an IT Support Administrator to work in the IT Quality Control/Lab facility. The candidate must come from a pharmaceutical or biotech QC/Lab environment and be knowledgeable of all of the regulatory processes and protocols within the industry. On a day to day basis the admin will be performing the following:

Work with other Information and Technology (IT) teams, Manufacturing, and Quality Control to provide ongoing support, troubleshooting and maintenance of computerized instruments, associated workstations, and software solutions (providing 'on-call' service, as needed)

Administer and maintain lab and/or manufacturing systems user account access requests, as appropriate.

Work independently to author system administration job aids and knowledge articles.

Assist or take primary responsibility to participate in the execution of validation protocols/Installation Verification Instructions (IVIs).

Ensure that computerized systems associated to lab or manufacturing systems are maintained and administered in a manner compliant with corporate and regulatory requirements (including 21 CFR Part 11).

Proactively identify and correct system flaws in connectivity, security, and system integration.

Identify and troubleshoot issues with instrumentation, associated software, and methods.

Perform periodic maintenance tasks to ensure performance of qualified systems.

Supporting Data Integrity initiatives Audit Trail Reviews, CAPAs, Access Roster reviews, etc

Provide after hours support of critical incidents\project initiatives impacting production.

Skills

Support, Troubleshooting, windows, windows patching, powershell, solarwinds, servicenow, Windows 10, Active directory, Technical support, Administration

Top Skills Details

Support,Troubleshooting,windows,windows patching,powershell,solarwinds,servicenow

Additional Skills & Qualifications:

Must know GxP practices/procedures

GxP refers to the 'good practice' guidelines and regulations and GxP compliance is an essential component within the life science industries created to ensure that food, medical devices, drugs and other life science products are safe and effective.

Experience Level

Expert Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.