Quality Assurance Representative

This is an IN-OFFICE role located at: 100 Throckmorton Street, Fort Worth, TX 76102

WHO YOU ARE

Are you able to see the big picture? Do you like to multi-task? Are you detail oriented? Are you quality focused but balanced in efficiency and speed? Are you resourceful? Do you possess an internal drive to self-motivate?

ABOUT US

First American Payment Systems by Deluxe ( ~~~/ ) is an industry-leading payment processing company that provides our partners and merchants with powerful in-store, online, and mobile payment solutions. Our technology is paired with the latest in payment security and backed by superior customer service. We help business pay, get paid, optimize, and grow.

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RESPONSIBILITIES

The Quality Assurance Representative will use their keen eye and attention for detail to verify application information. It is critical to ensure the correct products and integrations are loaded and account data andfor cross functional teams when onboarding new customers.

• Verify information input into various front-end systems, and compare to original source documents to ensure accounts have been set-up accurately

• Verify various maintenance changes, including name, address, bank account, and others, ensuring they have been input correctly and all procedures have been followed

• Verify file builds

• Verify closings to ensure accounts were closed using the correct reason codes in all systems

• Verify additional card number add-ons (Discover, Amex, etc)

• Use reports to research problems and correct data

Basic Qualifications

• Education and Experience: HS/GED and 0 year's experience

• PC proficient and have familiarity with MS Office, including Excel and Word

• Must be 18 years of age or older

Preferred Qualifications

• Data entry

• 10-key proficiency

• Excellent written and oral communication skills

Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. EOE/Minorities/Females/Vet/Disability

Please view the electronic EEO is the Law Poster (https:////~~~/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to ~~~ .