senior technical help desk - trading floor tech

senior technical help desk - trading floor tech.

• greenwich , connecticut

• posted april 19, 2024

job details

summary

• $45 - $55 per hour

• temp to perm

• no requirements

• category computer and mathematical occupations

• reference1049554

job details

job summary

Are you passionate about technology and thrive in fast-paced environments? We're seeking a talented individual to join our trading floor team as a Support Specialist. This role offers an exciting opportunity to assist our trading desk with application and hardware support, ensuring optimal performance in our high-stakes trading and sales environment.

As a Support Specialist, you'll play a crucial role in our team, gaining superior knowledge of our Business Line applications and providing in-depth support to our trading and sales teams. You'll also have the chance to work with cutting-edge technology, including IPC Turrets, Cisco phones, and mobile devices, while collaborating with our remote technology teams and external vendors.

location: Greenwich, Connecticut

job type: Contract

salary: $45 - 55 per hour

work hours: 8am to 4pm

education: No Degree Required

responsibilities

• Act as primary liaison between trading floor, technical groups and vendors.

• Facilitate the tracking, escalation, and resolution of production issues.

• Provide hardware, software and telephone equipment support.

• Monitor system health.

• Candidate will escalate incidents to developers, server and network engineers when needed.

• Deploying, configuring and tuning Windows workstations.

• Conduct trading desk moves.

• This position requires flexible hours when needed.

qualifications

• Experience level: Experienced

• Minimum 4 years of experience

• Education: No Degree Required

skills

• Technical SupportEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group ~~~ Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact ~~~ offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.