Service and Solutions Architect

Service and Solutions Architect - Cambridge, MA

To create a service reference architecture with well-defined rules, elements, and interfaces in collaboration with Service Innovation in BISD and BPSE teams, driving harmonization and leveraging common and domain specific attribute-based service modules across the Services Portfolio.

• Responsible for the creation, implementation, and life-cycle management of the services portfolio architecture:

• Performing decomposition and partitioning, re-using common and/or domain specific service modules to allow transition of legacy service catalog to the new architecture model.

• Aligning with stakeholders the optimal service architecture for the business. Supervising, guiding and safeguarding development of new service modules in line with the architecture, managing the evolution of the service architecture and contributing to / driving related roadmaps.

• Providing guidance to service product and service offer management in designing new PSSGPs in line with services architecture.

• Defining and managing the rules and structure of attribute-based model, supporting option-level commercial structure definition together with product management.

• Acting as a member of the service generation core project team, making project milestone decisions, and preparing stage gate decisions.

• Creating high level design based on offer requirements.

• Overseeing all the structure and architecture requirements from portfolio management to BPSE to avoid overwork, ensure alignment and prioritization to BPSE and Knowledge Engineers (GBS)

You're the right fit if:

• Engineering bachelor's degree or related field.

• Broad understanding of Hospital Patient Monitoring technology and services solution areas

• 8+ years of experience in creating, selling, maintaining, or delivering services/solutions for Healthcare with Professional Services, Customer Success Management, or related Services organization aspects.

• High degree of services process acumen related to services offer and capability development, deployment, and management at a central level and across markets.

• Deep understanding of service product modelling and structures and solutions product architectures

• High-level professional and interpersonal communications skills; superb writing skills in English

• Strong (on-line) collaboration skills in a multinational environment

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Read more about our employee benefits.

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge, MA .

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As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact ~~~, option 5, for assistance.

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