System Administrator

Job Description

Serve as a liaison between OUC and the GIS vendor to address system issues

and problem analysis to see them through to resolution. This includes opening up vendor cases, frequent relevant status discussions and ensuring quality resolution;

Develop and maintain system technical documentation, standards and roadmap;

Manage multiple application environments while following patch/configuration management best practices to apply changes in a logical, audited sequence through environment progression (Dev, Test, UAT, Prod, etc);

Build and maintain the technical infrastructure in support of the application needs to ensure environments (instances) are available for projects and production;

Day to day activities will include: instance creation, instance management, object and configuration migrations, patch installs, release and version management, security set up;

Team member working with database administrators, server administrators, network team, security, design authority and application support and other groups to support the app;

Perform assigned application deployments, application monitoring, server health monitoring, patch release planning, application service pack upgrades, framework services upgrades and performance tuning. Develop and maintain documentation regarding system functionality, performance benchmarks and system integration;

Perform assigned performance analysis, review the findings to confirm alignment with potential issues, recommendations and improvements within the application infrastructure (network hardware, database, vendor supplied). Document all issues and their resolution. (Daily issues must be documented with problem/resolution/root cause);

Participate in OUC IT Change Control meetings, IT Standards meetings and other Process Improvement Initiatives;

Participate on technology services and vendor application upgrades, patching, testing as well as production implementations. Perform and implement necessary system maintenance during planned outages;

Work on small, medium and large scale projects as needed by OUC. This includes transition to application services/support to ensure best practices of non-functional requirements are implemented such as back up, recovery, environment management, configuration, source control and monitoring, etc.;

Follow triage, SDLC, change management and other IT processes in place to promote new/revised objects to all environments;

Contact software vendors to report, track and resolve problems with their software products;

Handle scheduled on-call rotation responsibilities;

Perform other related duties as directed;

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ~~~ .

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Skills and Requirements

bachelors degree in Computer Science or a related field

3-5 years of o ArcGIS Desktop

ArcGIS Enterprise (Server & Portal)

AutoCAD

ArcGIS Desktop ArcFM

ArcFM Session Manager null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ~~~.