• Windows Systems Administrator 2/3

    Northrop GrummanOklahoma City, OK 73163

    Job #1246025062

  • Support our entire enterprise and build the networks, staff the teams, and develop the processes that will keep us defining what's possible. We have opportunities across our enterprise with 90,000 team members throughout the world. The only limit to your growth is your ambition and drive. We want to empower you to bring your best, with resources, support, and talented team members that will launch your career. Northrop Grumman Enterprise Services is seeking a well-qualified Windows Administrator to join its Computer Operations team of system administrators, network analysts, and PC desktop support professionals in Oklahoma City, Oklahoma. In this position, you will have the opportunity to gain and apply enterprise-wide experience ensuring the security, reliability and availability of multiple systems/platforms in support of our Nation's defense. Roles and responsibilities include, but are not limited to: • Provide technical support for computers and associated networks for a large classified government contract. • Communicate effectively at all levels of the organization, with internal or external customers, and in written and oral format. • Maintain operations of multi-user computer systems, including coordination with network, software, and system engineers, PC desktop technicians, project managers, end users, and customer and IT management. • Support multiple networks and ensuring necessary administration tasks are completed; directing others as necessary. • Recommend and implement system/process enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management. • Provide backup and recovery services; managing file systems and disk space; and managing virus protection on a routine basis. • Develop and document technical processes and procedures as needed. • Making recommendations to purchase hardware, software, system components. • Interact and troubleshoot issues with vendors; evaluating vendor products, services, and suggestions. • Install, troubleshoot, service, and repair personal computers, related PC software, network cables and connectors. Connecting personal computers and terminals to existing data networks. • Instruct and assist users in the use of personal computers and networks. Investigating information, network, and communications needs of users, and make recommendations regarding software and hardware purchases. • Complete paperwork and other tasks needed to satisfy Security requirements. Following all Security regulations, guidelines, and processes regarding the installation, maintenance, and retirement of PCs and PC-related hardware and software. Working with Security personnel to remediate classified data spillage incidents. • Coordinate with users, IT staff, server administrators, network engineers, and customer and IT management. • Reviewing trouble ticket queues to identify issues that need to be addressed. Working through the ticket queue without intervening management direction (self-motivated). Resolving tickets within established SLAs and raising issues that require management attention or involvement. • Establish and maintain high levels of customer satisfaction according to defined objectives while adhering to established policies. • Work with system administrators and other staff to resolve support issues and escalating where appropriate. • Participate in new installations, testing and special projects as needed. • Exhibit good communication skills, an energetic approach, and patience with customers. ESCSO This position may filled at a higher level based on the qualifications listed below. Qualifications: Basic Qualifications for a Level 2: • Bachelors degree and 2 years of experience OR Masters degree and 0 years of experience OR Associates degree and 4 years of experience; 6 years of experience may be considered in lieu of a degree. • Current Security + CE or ability to obtain within 6 months of hire. • Active Secret Clearance. • Ability to be cleared to special access programs. • Experience with Microsoft products such as Windows Desktop OS. • Ability to lift equipment weighing up to 40 pounds. • Ability to work after hours and weekends as needed. Basic Qualifications for a Level 3: • Bachelors degree and 5 years of experience OR Masters degree and 3 years of experience OR Associates degree and 7 years of experience; 9 years of experience may be considered in lieu of a degree. • Current Security + CE or ability to obtain within 6 months of hire. • Active Secret Clearance. • Ability to be cleared to special access programs. • Experience with Microsoft products such as Windows Desktop OS. • Ability to lift equipment weighing up to 40 pounds. • Ability to work after hours and weekends as needed. Preferred Qualifications: • Experience operating under and managing systems within NISPOM Chapter 8, DCID 6/3-ICD 503, RMF, STIG, JAFAN, or JSIG information system environments • Experience installing, configuring, and maintaining computer hardware in a networked environment • Currently valid Security+ CE, CASP, CISSP or similar security certification • Networking experience/certification, including subnets, routing and VLANs • Windows Active Directory, LDAP, VMWare, and knowledge of SAN storage systems • Linux Operating System experience and/or certification for current versions • VMWare experience • Knowledge of environmental monitoring tools (HBSS/Solar Winds/Splunk) • Scripting experience • Creation and deployment of system images in an enterprise environment • Experience with Certification & Accreditation process • Creation and deployment of system images in an enterprise environment Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit ~~~/EEO. U.S. Citizenship is required for most positions. Job Category : Information Technology 20020312