Apple • Cupertino, CA 95015
Job #2681836906
Worldwide Reseller Operations Planner
Cupertino,California,United States
Operations and Supply Chain
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don't just build products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! The Worldwide Reseller Operations (WW RO) team is the global route-to-market leader for National Retail, Apple Premium Reseller, Telco, Distribution, Enterprise & Education channels. We are responsible for influencing global allocation & New Product Introduction (NPI) strategy by representing the voice of our Resellers in Operations. WW RO also owns the development of global tools and processes needed to ensure our products are in the right places at the right time, supporting sales & our partners globally to achieve Apple's financial goals. WW RO is looking for an experienced and dynamic team member to influence key partners and drive efficient Reseller strategies. This individual will develop a deep understanding of the Reseller landscape to promote positive relationships with partners - from driving the right actions to improve NPI & sustaining business, to devising a program portfolio strategy that scales with the business and the needs of our partners.
Key Qualifications
Excellent analytical and problem solving capabilities
Ability to connect details with broader business context to identify requisite actions
Ability to build positive relationships globally and cross-functionally, and to exercise tactful influence in a matrix organization
Clear and concise communicator with ability to synthesize information and adapt messaging to various audiences across functions and levels
Experience in breaking down ambiguous and complex problems and stitching through cross-functional teams to drive solutions
Proficient at coordinating global projects and initiatives independently, partnering with team members to define and manage business process and technology roadmaps in support of long-term strategies
Description
Develop a deep understanding of how Apple manages partner relationships and the nuances that exist across markets and partners. Leverage data, anecdotal feedback, and strategic context to build a comprehensive story of channel health and partner behavior. Provide timely updates cross-functionally and across levels on Reseller critical metrics, clearly articulating business status, risks, and key actions. Proactively discern opportunities to optimize the Reseller business and drive partner groups to appropriate action. Influence decisions through collaboration, leadership and a customer-focused approach. Partner with a variety of cross-functional teams including Region RO, Supply Demand Management, Readiness, Business Process Re-engineering, Sales & Finance, Marketing. Identify and develop new tools and processes that enable more accurate and efficient ways to assess Reseller channel health, partner behavior, and NPI readiness. Manage global projects to meet business initiatives. Define adoption and engagement strategy, and track success important metrics, critical milestones, and opportunities for scale. Deliver results under tight and visible timelines, driving through ambiguity.
Education & Experience
Bachelors degree, or 7 years of work experience in related field MBA with a focus in supply chain or finance a plus Project management experience a plus Inventory Management or Merchandising experience a plus
Additional Requirements
Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Pay & Benefits
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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .
Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .
Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you're applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.
Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .
Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .
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