What does a great Systems Engineer, Sr (z/OS Mainframe) do?
The primary purpose of the Sr Systems Engineer is to provide senior-level [CCT] z/OS technical support (installation, implementation, administration, and maintenance) for all Fiserv IBM z/Mainframe-based solutions. Work with senior team members to perform problem determination and resolution, capture and transmit system dumps, closely work with vendor's technical support, apply fixes and patches, coordinate testing and implementation of fixes and new versions, and work with other mainframe-based technical teams on production roll-out.
As a Systems Engineer, Sr (z/OS Mainframe), you can look forward to
Providing dump analysis and problem determination of root causes related to system problems or outages
Participating in the installation, implementation, performance, testing and integrity of a large (shared and cluster queues) IBM z/OS Parallel Sysplex systems
Installing, maintaining and customizing operating systems and 3rd party ISV system software
Preparing and installing system software including OS and 3rd party packages by following vendor and location-specific installation procedures
Working with internal customers to clarify technical requests, testing and validation, and project support needs
Working with capacity and performance teams in proactively addressing potential performance issues impacting service levels
Working with computer operations to quickly resolve incidents and automate operational processes such as IPLs, Cold Loads, and dump processing
Supporting and participating in Disaster Recovery exercises
Providing on-call support
Ensuring availability and performance objectives, as required by customers and management are maintained for operating systems and for system software components.
Providing informal project management for complex projects. Provide training to clients and colleagues.
Assisting the Operations Engineering zSeries leaders in reviewing software requirements and establishing technical direction and business strategy for the department.
Basic Qualifications for Consideration
6+ years' hands-on experience supporting IBM z/OS Mainframe Sysplex environment.
[ CCT] Experience with mainframe software installation, maintenance and support
Associates degree in Computer Science/Management or related field
Preferred Skills, Experience, and Education:
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