How To Follow Up After An Interview

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One of the most common question that job seekers ask is "Why didn't they call me back after the interview?". Everyone has been there at one point or another and it has to be one of the more frustrating parts of looking for a job. Once the interview is over and the thank you note is sent, it becomes a waiting game. Just waiting for the phone to ring and compulsively checking your email can drive you crazy.

The way to combat this is by following up with a company after the interview. A follow up phone call is one of the most useful but under-used pieces of interview etiquette. When I think back to the times when I haven't made the phone call, the reason was that I was afraid to call, worried that I would be seen as pushy or overly eager. The problem with this type of thinking is that it won't help you get the job. Here's why:

You've already met a representative of the company and discussed how you could be an asset to their company. This means that you have a business relationship with that person. Calling them back isn't even close to being in the same category as cold calling someone. It's perfectly acceptable, and in fact, expected that you will give them a call to follow up. Here are a few tips to help you get through the call:

Think about why you're qualified for the job. If you are still feeling anxious about making the call, remind yourself of why you are a good fit for the job. Review the interview in your mind and think about all the things that went right. This should give you a needed confidence boost and make it less likely that the anxiety will bleed through in your voice.

Follow up at the appropriate time. At the end of the interview, it's important to ask what when the company is planning to make a hiring decision. If they say three days or a week or whatever, use that as a timeline for when you should call them. Don't call before the timeframe they gave is up. If they said that they will make a decision in three days, call on day four. If the employer wasn't able to give a specific time, then you should follow up in a week.

Don't call on Monday. Mondays are always the busiest days at most jobs, so don't call then. Even if they said they would make a decision on Friday, wait until Tuesday to follow up.

Be careful leaving messages. Before you call, it's a good idea to write out a brief script in case your call is forwarded to voice mail. This makes it less likely that you will leave out important information or ramble because of nerves. Also, if the message is being taken by an actual person, be careful about how much information you give. Simply give your name and number and say that you are following up on a meeting you had last week. Don't mention the details of the job because you can't know how much information the person has.

Don't burn bridges. You shouldn't attempt to leave more than two messages. If you don't get a call back, you can assume that you didn't get the job. Even if the employer never calls you back or if they tell you that they have decided to hire someone else, be as professional as possible. The worst thing you can do is to lose your cool and get mad. You never know when you might need them again, so don't burn those bridges.

Following up only takes a few minutes, but it can really make you stand out. So many people don't bother to call back. Those who do show that they are serious about the job.

Do you follow up after every interview? Why or why not? Please share your thoughts in the comments.

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  • Janice W
    Janice W
    Thank you very much.  I have had this question myself.
  • Venice M
    Venice M
    I made a follow up twice,I was so nervous i wasn't sure if it was a good idea but was surprised at how calm i was and actually got a good response from both companies. One company called me back and suggested an interview another position which they thought i would be an assert at. it does help to make follow up and the article has been helpful.  
  • Suanne A
    Suanne A
    Very helpful information that I can use in the future. I appreciate this.
  • Rose W
    Rose W
    I agree and find this information very helpful.
  • Matt R
    Matt R
    At some point during the interview, you should obtain a business card from the folks that interview you.  Here you got their address and a phone number.  That may not be a direct line in that case you would likely have to leave a message.  I've tried following up with a phone call for several days until the receptionist finally told me they filled the position.
  •  Gwen A
    Gwen A
    I could not have said all this better.   Even with a rejection, I try to thank them for having given me the opportunity to interview in the first place.    It does just get a bit frustrating when professional behavior is not received....
  • David C.
    David C.
    I have had a lot of trouble with following up with potential employers after interviews.  My typical strategy is to do a follow up phone call 1 week after the interview and a 2nd one 2 weeks after an interview.  If I still had not heard anything, the 3rd week, I would write a follow up e-mail and state that I assumed I did not get the position, and if anything were to come up in the future, please think of me.  I do send the thank you note after the interview.Another suggestion that the article did not mention is that Friday afternoons tend to be bad as well, and I usually try and follow up on Friday mornings, before lunch.  Also after Holiday weekends where a Holiday falls on the Monday, one should follow up on Wednesday, since Tuesday would be extremely busy.A very well written piece, and definitely good advice.
  • Roberta K
    Roberta K
    Very helpful, thank you
  • seema e
    seema e
    I like it very much, I had my interview last 2 wks ago, and i am thinking to call them is the right time now
  • J D
    J D
    Great advice! In the past I have followed up before the timeline and it proved to be a mistake. In the future I will definitely wait for the time given.
  •  Kate H
    Kate H
    Excellent article. Thank you!
  •  Martha J
    Martha J
    Should you not follow up by letter?
  • Chaya T
    Chaya T
    It is not always possible to obtain the telephone number or the email of the interviewers. I had an interview with three supervisor/managers set up by an administrator, and did not know the contact information for any of the personnel. When I called to ask for it, the administrator told me that she could not give me their direct lines. I was directed to the HR web page that indicated the status of my application. I could not thank the interviewers, nor tell them that I was still interested (the position was still open a few weeks later). However, I did send a thank-you letter by snail mail to two out of the three; I could not get the third person's location.I also agree with Patricia that it does not make sense to wait until after the stated time frame--they may have already made a decision at that point.
  • Melissa Kennedy
    Melissa Kennedy
    Thanks for all of the comments. It seems that we are all still struggling with this. Just know that a phone call to follow up isn't pushy, unless there are many of them or you have been asked not to call. If you're afraid that they will turn you down, don't stress about it. If they had decided not to hire you, your call isn't going to make them not hire you more. However, there is a chance, (especially when they've been dragging their feet during the hiring process) that the people they wanted to hire had taken other jobs. Your call will remind them that you are still interested and excited about the job. If they want to hire you, calling them won't make them change their minds, so you really don't have much to lose either way.
  • Dan L
    Dan L
    WIth e-mail there is no excuse in not following up after an interview. Thank them for their time, retiterate your skill sets and why you belong at the organization, and restate your desire to be part of the organization.  I follow up within 24 hours after each interview. It should keep your resume on the top of the pack.
  • Cynthia S
    Cynthia S
    I found the article very helpful.  I am looking for a job after 29 years in one profession. Thank you for the suggestions and time frames for following up after the interview. I will definitely use them.
  • Caroline L
    Caroline L
    As i never did a follow up. i don't think it would change there idea if there going to hire you or not...but indeed it could be a good thing so you don't have to wait on them.
  • Don R
    Don R
    I agree with an earlier poster. I have done all that is described here and still never received a reply. All I was told was, "We will be getting back with you." Sometimes, this was said after a second follow-up. The earlier poster said it was all luck in getting the position. How true! Companies should call interviewees back to let them know. If they are too busy, at least send an e-mail to let them know.  Politeness is a two-way street.
  • Keith A
    Keith A
    I have always attempted to follow up, either with a call as this article indiates or with an email if a phone call is not possible. However in this day and age of many job seekers being presented to an employeer through a placement agency, sometimes you do not get the phone number of the person you interviewed with. Then you can look up in the web the office's main number and ask to be routed to the person you interviewed with. This shows dedication and how resourceful you can be.
  • Kristen M
    Kristen M
    I have been on both sides of the table when it comes to the hiring process.  For 15 years, I did all of the hiring for the agency where I was employed.  I have to say that I often found it annoying when the people I interviewed made a follow-up telephone call.  After a while, I came to realize that I could generally curtail that behavior by being straight-forward with prospective employees.  I typically ended interviews by stating that if they had not heard from me by a clearly established date, they should conclude that another candidate had been selected.  On the other hand, I always appreciated the thoughtfulness and professionalism of interviewees who followed up with a thank-you note.  It's not intrusive, and is indicative of both professionalism, courtesy, and genuine interest in the job.  Despite the fact that everyone under the sun advises that the thank-you card is an excellent touch, only 5-10% of candidates actually sent one.  You can't possibly overestimate the edge that a pleasant note or card may give you during the hiring process.  I've recently been laid off, and now the tables are turned.  I had an interview last week, at the end of which, the hiring manager said she's be calling by last Friday to set up my second interview.  It sounded like a definite, but she hasn't called yet.  I think I may call on Tuesday, because as someone already mentioned, it can't do anything to negatively impact the opportunity if I'm not getting the job anyway.  The whole process seems to go best for all involved when post-interview expectations are clearly defined by both parties.  Otherwise, there is really no uniform, one-size-fits-all advice that can be given on these matters.  Some employers won't mind, or may even welcome a follow-up call; others won't appreciate being put on the spot, and/or view it as an act as desperation.  As much as we, the job-seekers, would like clear insight into the psyche of the prospective employer, the truth is that it's impossible to know.  Managers are as diverse as the population at-large, so things that impress one will annoy another.  If expectations of the post-interview process aren't clearly articulated by the employer, there are only a couple of options: a) ask for as much clarity and specificity as possible, without being pushy, rude, or desperate or b) try to gather enough subtle and overt cues from prospective employers to make a reasonable guess about their preferences.  Good luck, everyone!
  • Delsadie Campbell
    Delsadie Campbell
    I do not agree with this comment.  I myself have a problem calling after an interview because am afraid they may turn me down.  However, once they see you call sometimes, you will stand out in their mind and they may definitely look out for you.
  • Judy M
    Judy M
    Your message was very timely.  I interviewed for a position and they said they'd make a decision by Friday.  Friday came and went with no answer from them.  I plan to call them if I don't hear on Monday.  Thanks for the tip.
  • Patricia P
    Patricia P
    I agree with most of the advice written in this article, except the instructions to wait until AFTER the time frame the interviewer gave about "when" they will be making their decision.  Your advice is to wait until AFTER that time.  I think a follow up call very close to the end of that time would be better... not after.  Sometimes it shows the company you are very interested and want the job, and they may have put you in 2nd  or 3rd place prior to your follow up call., but could reconsider upon being reminded of your continuing interest and follow up effort.
  • IYANDA R
    IYANDA R
    this your article is so educating and important. please keep it up as many benefit from the messages.
  • James B
    James B
    It's probably a good idea, because sometimes the employer's 1st choice turns them down or doesn't work out.  But many employers that have interviewed me, make sure there is no way to contact them after the interview. I suppose there's always snail-mail.

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