Desktop Support Technician

100% onsite work in the KC Metro area.

Description

Working knowledge relative to

• Computer hardware

• Awareness of Networking

• Communications

Working knowledge with current infrastructure technologies and the ability to understand and support the following as required by position:

• Desktop/laptop hardware, operating systems, and Office suite

• IP networking

• Event monitoring, logging, and data collection techniques

• Windows desktop operating system

Skills

Windows 10, Active directory, Technical support, Desktop, Hardware, Customer service

Additional Skills & Qualifications:

Ability to interact with client calls, provide customer service, and respond to IT requests. An understanding of incident and event handling, escalation, Business IT Automation, and ticketing systems such as Service Now.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.